General Adjuster

About the role

McLarens is searching for a General Adjuster to work in a designated region, with the ability to travel as needed to resolve various types of losses. The primary responsibilities include managing the resolution of first and third-party claim exposures from both a coverage, investigative, and loss establishment perspective. The role requires exceptional problem-solving, proactive thinking, strong communication, teamwork, and self-starting abilities.

Responsibilities

• Receive and review claim intake daily.
• Contact insurer, broker, and claimant to arrange appointment for first meeting.
• Visit insured/risk to investigate cause, circumstances, extent of loss, and damage.
• Review policy coverage and raise questions with insurers, where appropriate, and recommend resolutions.
• Consult with construction contractors, engineers, and other experts for the purpose of determining damages.
• Timely reporting to clients with clear and comprehensive content.
• Formulate technically precise correspondence specific to Reservation of Rights, Declination of Coverage, and Denial of Liability.
• Communicate effectively with policyholders, claimants, witnesses, independent and field adjusters.
• Effectively manage claims and liaise with insured, insurer, broker, retained experts, etc.
• Prepare scope of damage, loss measure, and costs schedule.
• Cookordinate cost agreements with insured and claimant.
• Bring matters to a timely, equitable resolution in accordance with Coverage and/or Liability findings.
• Other duties as instructed by Leadership, including out-of-territory travel and catastrophe response, as needed.

Requirements

• 3-5 years of commercial/residential property claims experience.
• 4-year college degree.
• Appropriate state adjuster license(s).
• Regional claims experience.
• Experience handling complex commercial losses preferred.
• Established Broker/Carrier relationships.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Qualifications

• 3-5 years of commercial/residential property claims experience.
• 4-year college degree.
• Appropriate state adjuster license(s).
• Regional claims experience.
• Experience handling complex commercial losses preferred.
• Established Broker/Carrier relationships.
• Some experience with commercial and residential ISO policies to include manuscript interpretations.
• Knowledge of Xactimate or other estimating platforms.
• Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
• Excellent negotiation and communication abilities, both verbal and written.
• Strong interpersonal and analytical skills.
• Ability to plan and prioritize.

Benefits

• Health Insurance - Medical, Dental, Vision, Life, and Disability Insurance
• Health Saving/Flexible Spending - access to flexible spending and health savings accounts
• Retail 401(k) program with company match
• Pet Benefits - ensuring the well-being of your extended family.
• Identity Theft Insurance - offering security and peace of mind.
• Wellness Programs - supports financial, physical, and mental well-being.
• Career Development - fostering growth and advancement in the workplace.
• Community Day of Service/Float Holiday - our Day of Service promotes community involvement, and our personal float holiday can be used as desired.
• Employee Discount Program - offers exclusive discounts and deals on a wide range of products and services.
• Employee Assistance Program - designed to provide life balance support and counseling.

Work Environment

• May require working in outdoor weather conditions.
• May require working in stationary position.

Company Information

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

The workplace Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.