GenAI Engineer
Tata Consultancy Services · Wilmington, DE · 3 wk ago
EngineeringFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Identify and resolve customer issues efficiently
- Collaborate with cross-functional teams to improve service delivery
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer support or technical roles
- Strong problem-solving and communication skills
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Ability to work independently and manage multiple tasks simultaneously
Skills
- Customer service skills
- Technical troubleshooting skills
- Communication and collaboration skills
Benefits
- Competitive salary package
- Flexible working hours
- Professional development opportunities
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM