Geek Squad Advanced Repair Technician

About the role

Work at our local Best Buy store to provide technology support and repair customers' computers and other devices.

Responsibilities

• Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
• Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
• Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
• Maintain knowledge, skillsets and certifications through training courses
• Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise

Requirements

• 6 months of experience diagnosing, troubleshooting or repairing technology products
• Experience actively using and learning about consumer electronics
• Strong ability to prioritize and multi-task in a fast-paced environment

Qualifications

• Basic Qualifications: 6 months of experience diagnosing, troubleshooting or repairing technology products, Experience actively using and learning about consumer electronics, Ability to work a flexible schedule including holidays, nights and weekends
• Preferred Qualifications: Strong ability to prioritize and multi-task in a fast-paced environment

Skills

• Technical skills to diagnose and repair technology products
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being

Pay

Details on pay will be provided during the hiring process.

Schedule

Flexible schedule including holidays, nights and weekends.