Geek Squad Advanced Repair Technician
About the role
Work at our local Best Buy store to provide technology support and repair customers' computers and other devices.
Responsibilities
- Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone
- Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded
- Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs
- Maintain knowledge, skillsets and certifications through training courses
- Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise
Requirements
- 6 months of experience diagnosing, troubleshooting or repairing technology products
- Experience actively using and learning about consumer electronics
- Strong ability to prioritize and multi-task in a fast-paced environment
Qualifications
- Basic Qualifications: 6 months of experience diagnosing, troubleshooting or repairing technology products, Experience actively using and learning about consumer electronics, Ability to work a flexible schedule including holidays, nights and weekends
- Preferred Qualifications: Strong ability to prioritize and multi-task in a fast-paced environment
Skills
Not specified
Benefits
Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life. Our Benefits Include Competitive pay, Great employee discount, Financial savings and retirement resources, Support for your physical and mental well-being
Pay
Competitive pay
Schedule
Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service. Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
Location
Scottsdale, AZ - 85260