Gate & Commercial Service Manager

About the role

Join Our Team as a Gate & Commercial Service Manager!

Location: Right Way Garage Doors, Santa Rosa, CA

Annual Salary: $80,000 – $120,000+ (Based on Experience & Performance)

Responsibilities

• Oversee gate/commercial garage door service and installation teams to ensure quality, safety, and efficiency.
• Manage all department operations, including sales, dispatch, pricing, inventory, fleet maintenance, hiring, and training.
• Create and execute marketing plans, internal promotions, goal tracking, and lead generation programs.
• Ensure compliance with local, state, and federal codes as well as safety and service standards.
• Provide technical support and ongoing coaching to team members.
• Hire, onboard, and evaluate technicians to maintain top-tier talent.
• Monitor team performance to maximize profit and customer satisfaction.
• Collaborate with leadership to generate departmental reports and budgets.
• Respond quickly to service issues, maintain operational uptime, and track inventory and fleet usage.
• Handle scheduling needs with flexibility, including availability for emergencies, weekends, or holidays as needed.

Requirements

• 5+ years of gate/commercial garage door experience.
• 5+ years of hands-on field experience in light commercial garage door service.
• 3+ years of leadership experience
• Strong understanding of garage door systems and general home service codes (residential experience a plus).
• High school diploma or GED required.
• Physical ability to lift 50 lbs and work in varied conditions.
• Valid driver's license with a clean driving record.
• A passion for team leadership, accountability, and customer satisfaction.

Qualifications

• 5+ years of gate/commercial garage door experience.
• 5+ years of hands-on field experience in light commercial garage door service.
• 3+ years of leadership experience
• Strong understanding of garage door systems and general home service codes (residential experience a plus).
• High school diploma or GED required.
• Physical ability to lift 50 lbs and work in varied conditions.
• Valid driver's license with a clean driving record.
• A passion for team leadership, accountability, and customer satisfaction.

Skills

• Leadership skills
• Technical knowledge of garage door systems
• Customer service orientation
• Team management
• Compliance with regulations

Benefits

• Competitive Salary: $80,000 – $120,000 per year
• Full Benefits: Medical, Dental, Vision, Employer-Paid Life & Disability Insurance
• Company Vehicle, Tools & Gas Card
• 401(k) with Company Match, HSA & FSA Options
• Paid Time Off & Holidays
• Employee Discounts & Referral Bonuses
• Ongoing Training & Development Opportunities
• A Clear Path to Growth within a National Family of Service Brands

Pay

Pay Range: $80,000 - $120,000 USD

Schedule

Not specified