GATE ATTENDANT

About the role

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

Responsibilities

• Adheres to all departmental and property policies and procedures regarding guest service standards
• Collects, processes, and sells entry tickets; assists guest with questions; provides assistance with navigating property
• Keeps count of guests entering property and balances tickets
• Handles and secures all money banks to ensure the proper balancing and transaction verification through the ticket system; prepares and verifies all closing paperwork; corrects financial deficiencies as needed
• Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner
• Performs all other related and compatible duties as assigned
• Maintains strict confidentiality in all company matters

Requirements

• Prior experience in a cash handling position strongly preferred
• Must possess excellent customer service and interpersonal skills
• Must have strong written and verbal communication skills; must be able to read, write, speak, and understand English
• Basic computer/tablet/typing skills preferred
• Ability to maintain a high level of confidentiality and professionalism
• Basic math skills required
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization
• Must be able to work a flexible and varying schedule, including evenings, weekends, holidays, and fluctuating days off as needed

Benefits

Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.