Gate Attendant

About the role

The Gate Greeter is a front-line employee responsible for managing the immediate entrance of arriving and departing aircraft vehicles, third party vehicles and transportation network companies. As the first person passengers and crew will meet at the FBO entrance, the Gate Greeter must maintain excellent customer service principles while performing their duties. The Gate Greeter works as a member of a team in a demanding, hazardous, time-sensitive, service-driven environment during all hours and most weather conditions.

Responsibilities

• Meet and greet arriving and departing aircraft vehicles at the entrance gate
• Sign visitors in, provide directions, handle deliveries, and operate gate locks
• Issue ramp passes and ramp driving guidelines to all vehicles needing AOA access
• Complete daily Guardhouse Daily Checklist and Daily Vehicle Lot Log
• Communicate to the OC or Supervisor all vehicles that need AOA assistance and AOA access
• Manage parking areas, vehicle flow and catalog vehicles that require facility parking
• Manage work area, keeping it clean, organized, and professional in appearance
• Observe, report, and communicate relevant information to co-workers and supervisors
• Assist passengers and crew with luggage at lobby entrances (must be able to lift up to 50lbs)
• Use written, verbal, digital and radio communication to send and receive information
• Perform other duties as assigned by supervisor or management

Qualifications

• High school diploma or general education degree (GED)
• Clean driving record and valid Driver's License
• No special licenses or certificates required
• No previous experience required