Garden Center Associate

About the Role

Costa Farms is seeking a Garden Center Merchandiser to serve as the face of the company in retail garden centers. This role is critical in maintaining brand standards, optimizing product presentation, and ensuring a positive customer experience. The position involves the care, display, and replenishment of products in-store, as well as maintaining accurate inventory and upholding Costa Farms’ high merchandising standards. This opportunity is available in Garden Centers around Fort Pierce, Okeechobee, and Vero Beach, FL.

Responsibilities

• Ensure Costa Farms and/or third-party products are neatly displayed, fully stocked, and visually appealing at all times.
• Follow Costa Farms merchandising standards and planograms to maintain consistency across stores.
• Rotate inventory based on freshness and product lifecycle.
• Provide excellent customer service to stores and store personnel by exhibiting impeccable professionalism, integrity, and decorum.
• Availability for flexible schedule changes based on business needs, including seasonal demand, weekends, nights, and holidays.
• Collaborate with cross-functional teams to gather information or assist as required.
• Comply with safety standards while working in stores and ensure the same from other Costa Farms employees.
• Exhibit high levels of productivity and accuracy while merchandising products in stores.
• Energetically execute tasks as directed by team members.
• Strive to learn quickly and improve execution and productivity daily.
• Complete surveys and Go Spot Check missions correctly and promptly.
• Track and report inventory levels using designated systems.
• Arrive at assigned locations to meet with the team and consistently complete the assigned schedule.
• Prepare stores for tours, meetings, and other events as required.
• Build and maintain strong, respectful relationships with store personnel.
• Ensure consumers are treated well by projecting a cheerful, helpful, and friendly persona.
• Perform additional duties as required.

Requirements

• High School Diploma or equivalent.
• Previous retail, merchandising, or garden center experience preferred.
• Basic knowledge of plant care is a plus.

Physical Demands

This role is physically active and hands-on, requiring:

• Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Frequent standing, walking, bending, lifting, pushing racks, and reaching.
• Ability to lift and move plant products or displays up to 50 lbs safely.
• Working outdoors or in semi-covered environments, exposed to varying weather conditions including heat, humidity, rain, and cold.

Work Environment

The Garden Center Merchandiser role is based in the garden centers of retail locations, such as The Home Depot. The position requires:

• Working independently and managing time effectively while meeting merchandising and operational expectations.
• A reliable mode of transportation, as team members may be assigned to multiple retail locations within a designated territory.

Skills

• Ensures plants are merchandised to Costa Farms' standards, displays are clean and organized, and product presentation is consistent and appealing.
• Effectively prioritizes daily tasks and manages time independently across multiple locations or responsibilities.
• Clearly communicates with store associates, supervisors, and internal teams; reports inventory updates, issues, or store needs in a timely manner.
• Acts as a positive representative of Costa Farms while engaging with store staff and customers in a friendly, respectful manner.
• Identifies and addresses issues (e.g., damaged product, inventory discrepancies, or display adjustments) with minimal supervision.
• Comfortable working in changing conditions (weather, seasonal product changes, or shifting schedules) and adjusting priorities as needed.
• Works well both independently and collaboratively; supports peers and fosters a culture of shared success and accountability.
• Capable of performing physically demanding tasks, including lifting, bending, standing for long periods, and working outdoors in various weather conditions.
• Dependable and punctual with a strong work ethic; maintains consistent attendance and follows through on responsibilities.
• Able to use a smartphone or tablet to submit reports, photos, and updates through company platforms (e.g., Teams, internal apps).

Competencies

• Collaborates
• Communicates Effectively
• Time Management
• Accountability
• Customer Focus
• Dependability

Benefits

• Competitive wages
• 401(k) Plan with company matching contributions
• Health Savings Account (HSA), Flexible Spending Account (FSA), and Dependent Care options
• Telemedicine and Mental Health Services
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Supplemental Insurance (Aflac)
• Growth Opportunities
• Challenging and exciting work environment
• Costa Farms Scholarship
• Employee discounts on plants

All applicants must be work-authorized. Costa Farms will not sponsor any visa for this position.