Garage Door Technician

About the role

We are a team of high performers who care deeply, serve customers with intention, and hold ourselves to the highest standard. This is a performance-driven career path for individuals who want to grow, develop real skill, and take control of their future. We provide the training, systems, vehicle, tools, and support. You bring the work ethic, accountability, coachability, and leadership mindset.

What you'll do

• Run your own service truck like it's your business
• Serve a steady stream of customers
• Diagnose problems and provide professional solutions
• Educate homeowners so they can make confident decisions
• Deliver an experience that raises the bar in the home service industry
• Repair and install garage door parts and equipment on-site at customer locations
• Diagnose and repair garage doors, door operators, replace worn or broken door parts, install new equipment including doors, and replace springs
• Explain in detail and help customers understand their options to repair issues and prevent future ones
• Review and explain completed work to customers so they fully understand the work performed
• Sell services, repairs, and new equipment using our proven good/better/best model
• Collect payment from customers
• Manage inventory in your vehicle, ensuring you have the right equipment, tools, and products

Our culture

• We push each other to improve
• We celebrate performance
• We train weekly
• We protect our reputation
• We win as a team

What we offer

• Professional training and development – our goal is for service technicians to do each job safely and correctly
• Incredible pay – after training, you receive commissions on the work you complete; most technicians make between $80,000 and $140,000 per year
• Comprehensive benefits
• Bonuses and incentives
• Company-provided vehicle
• PTO and vacation
• 401K plans
• Autonomy – you'll have independence with your own company-provided vehicle and flexibility in how you help customers
• Support from our office team – we handle appointment-setting, follow-ups, and back-end office work
• Support from the team – dynamic team environment with regular check-ins and collaborative problem-solving via phone or FaceTime
• Friendly competition and accountability – we push each other to be better and learn from each other's mistakes

Requirements

• Must have mechanical aptitude and technical skills
• Must be able to lift 50 pounds independently
• Must be able to bend, climb, kneel, and stand for extended periods of time
• Must be able to work in heat and cold, both outside and inside garages that may not be temperature-controlled
• Interpersonal skills to communicate effectively with customers and solve issues
• Ability to communicate and work effectively in a fast-paced environment
• Reliability and ability to serve customers following our process
• Experience in the garage door industry is preferred but not required – we will train you
• Must be able to use a computer and/or tablet – you can't be afraid of technology
• Must be able to use hand tools and operate mechanical equipment

How to succeed

• Maximize your time – stay busy by fully addressing customer needs and managing your time throughout the day to help as many customers as possible, allowing you to control your own income
• Quality work – make sure the job gets done right the first time
• Wow the customer – leave customers happy so they leave glowing reviews
• Commitment to safety – drive and work safely