Garage Door Technician

About the role

In the role of Garage Door Technician, you will assume a pivotal responsibility in the maintenance and repair of our full offering of commercial and residential products, including garage doors, dock equipment, and more.

Responsibilities

• Service commercial and residential garage door products & related systems per manufacturer specifications and ensure customer satisfaction with completed work.
• Identify and repair mechanical and electrical failures.
• Perform preventive maintenance services.
• Maintain inventory on the company truck and understand the proper use of all parts, tools, etc.
• Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
• Maintain a safe, secure, and healthy work environment at both our warehouse and job sites.

Requirements

• Must be at least 18 years old
• Experience preferred, but willing to train someone with construction experience
• Must possess a valid Driver's License
• Must have an acceptable MVR to be added to our auto insurance policy.
• Be able to pass pre-employment screening, including a drug test & background check
• Must have dependable, reliable transportation to and from your base office location.

Preferred Qualifications

• 5+ years of garage door install/service experience
• Welding, OSHA 10, first aid, and/or CPR certification(s)

Skills

• Ability to consistently arrive on time according to schedule and customer appointments
• Willingness to learn
• Strong problem-solving skills
• Excellent attention to detail
• Customer service-oriented mindset
• Adaptability to a changing work environment
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong communication and interpersonal skills

Work Conditions

• Non-climate-controlled environment – potentially working in all weather conditions
• Frequently sitting, standing, bending, lifting to 75 lbs
• Performing work at elevated heights on ladders and lifts

Benefits

• Competitive hourly pay
• Medical, dental, and vision insurance with multiple plan options
• Short-Term and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident Care
• Hospital Indemnity
• 401(k) with employer match
• Generous Paid Time Off (PTO)
• Paid holidays
• Team member recognition & reward programs
• Employee discount on products & services

Core Values

At PDQ Door Company, we base our actions on the following core values and request the same from all team members:

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally