Garage Attendant (Downtown - 1st Shift Weekends)

About the role

The Garage Attendant is responsible for helping maintain a safe, clean, organized, and welcoming parking environment for tenants, visitors, and guests. This position will not be responsible for driving or parking customer vehicles. The Garage Attendant will primarily staff the garage office, assist customers with parking-related questions and paystations, monitor garage activity, support special events, and help ensure the overall garage operation runs smoothly and professionally.

Responsibilities

• Staff and maintain the garage office during assigned hours.
• Greet tenants, visitors, and guests in a professional and courteous manner.
• Provide assistance with parking-related questions and general customer service.
• Assist customers with parking paystations and troubleshoot basic paystation issues.
• Monitor garage entrances, exits, and general parking activity.
• Control and monitor parking for non-tenants and unauthorized vehicles.
• Assist with parking operations during special events, including directing guests and providing parking information.
• Communicate with building management and other NSG team members regarding garage activity and customer concerns.
• Report safety, security, maintenance, equipment, or facility issues promptly.
• Monitor the garage for cleanliness and general appearance.
• Perform routine cleaning and upkeep of garage areas, including the office and common areas.
• Ass