Game Presentation Specialist

Reports to: Senior Director of Marketing | Department: Marketing | Status: Part-Time

Position Summary

The Game Presentation Specialist assists in the planning and execution of all Worcester Railers game presentation and in-arena entertainment elements. This role is responsible for helping create a high-energy, engaging, and seamless fan experience at all Railers home games. Working closely with the marketing, production, and operations teams, the Game Presentation Specialist helps execute theme nights, sponsor activations, and in-game entertainment while ensuring all game day elements align with organizational branding and fan engagement goals. All employees are expected to exemplify the Worcester Railers Five Characteristics: Positive Attitude, Work Ethic, Coachability, Leadership, and a Passion for your Craft.

Responsibilities

Game Day Operations & Execution

• Assist in the execution of game presentation elements and entertainment flow during all Worcester Railers home games
• Co-develop and distribute detailed game day rundowns, production schedules, and event timelines to internal departments, arena personnel, and external partners
• Execute all in-game promotions, fan engagement initiatives, and sponsored elements, including intermission contests, chuck-a-puck, ceremonial moments, and special presentations
• Coordinate game day communication between ticket sales, corporate partnerships, operations, and entertainment staff to ensure smooth execution
• Serve as the primary game day lead for part-time entertainment staff, including ice crew, mascot performers, and other in-game talent
• Identify opportunities to improve game presentation, operational efficiency, fan engagement, and internal communication
• Assist with additional live events and organizational functions as needed

Theme Nights & Promotional Support

• Assist the marketing team in the planning and execution of theme nights, promotional activations, and specialty events
• Collaborate cross-departmentally with ticket sales, corporate partnerships, community relations, hockey operations, arena operations, and broadcast teams to gather information necessary for game day execution
• Maintain a proactive and detail-oriented approach to event preparation and communication
• Participate in occasional staff meetings and planning sessions related to upcoming promotions, operational updates, and organizational initiatives

Qualifications

Education & Experience

• Bachelor’s degree or equivalent experience preferred
• Prior experience in live event production, game presentation, or sports entertainment strongly preferred
• Knowledge of hockey and professional sports strongly preferred
• Experience with Daktronics systems preferred
• Familiarity with Adobe Creative Suite is a plus

Skills & Attributes

• Strong organizational skills with the ability to multitask and manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Detail-oriented with strong problem-solving abilities
• Creative mindset with a passion for live entertainment and fan engagement
• Positive attitude with the ability to work collaboratively in a team-oriented environment
• Self-motivated, dependable, and proactive
• Ability to remain calm and adaptable in live event settings

Work Conditions

• Must be available to work all Worcester Railers home games, including nights, weekends, and holidays
• Ability to stand, walk, bend, climb, and lift throughout game day operations
• Ability to lift up to 50 pounds as needed