Game Facilitator at Activate Games

Key Responsibilities

• Check customers in, take payments, and make reservations
• Brief new groups prior to the start of the game
• Monitor customers in the gaming area and provide explanations if necessary
• Participating with customers in active games if needed to ensure customers have an excellent experience
• Maintain the rooms by cleaning, painting, and any required maintenance
• Troubleshoot, identify, and make minor repairs in the event of a malfunction

Required Skills and Qualifications

• Strong communication, multi-tasking, and time management skills
• Must be flexible and available to work evenings, weekends, and holidays
• Able to adapt to unforeseen situations in a calm and efficient manner
• Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd
• A strong customer service orientation with a commitment to delivering an exceptional customer experience
• Willing to work various shifts starting as early as 9 am and ending as late as 1 am
• Managers will work within the given availability
• Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs

Activate provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, genetic information, age, disability, or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws.

This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

Learn more about us at: https://playactivate.com/