Gallery Sales Consultant

About the Role

Kessler Hospitality’s portfolio of artistically inspired boutique hotels features unique design, luxurious accommodations, enriching ambiance, and intuitive service. As the founding member of Marriott’s Autograph Collection, Kessler Hospitality champions bold, original hotels designed with distinctive style and the Individualist traveler in mind.

The Gallery Consultant participates in sales, service, art, and operations of the gallery while supporting Art Enrichment training and development for hotel Grand Performers (employees) and guests. The role supports maintenance of hotel curating standards and Richard Kessler’s Collection, demonstrating Kessler Values of Teamwork, Integrity, Profitability, Enriching, and Relentless, as well as Service Standards at all times.

Location

Grand Bohemian Lodge Asheville, an AAA Four Diamond Autograph Collection property, is located in the heart of the Historic Biltmore Village. The lodge features a Tudoresque exterior and a vastly individualistic interior, with nearby access to the Blue Ridge Mountains and Pisgah National Forest. On-site amenities include The Spa at Grand Bohemian, fine dining at Red Stag Grill, private dining in the boutique Black Forest Wine Room, and an inspiring art gallery featuring local, regional, and international artists.

Responsibilities

• Work closely with the Gallery Director in all areas of the business to ensure the success of all gallery operations and activities.
• Lead by example in upholding The Kessler Collection Mission Statement: “Inspiring Places,” “Intuitive Service,” “Exuberant Guests,” and Core Values of Teamwork, Integrity, Profitability, Enrichment, and Relentless.
• Maintain service standards indicative of The Kessler Collection Culture with internal and external guests, vendors, and artists.
• Source, curate, and maintain art and product assortment, signage, and standards for the gallery and hotel.
• Perform full functions in POS (point of sale) data entry, adjustments, and reporting, including EOM (end of month) inventory controls.
• Utilize Excel and Outlook programs consistently and effectively.
• Participate in planning and executing artist events of all mediums and scopes.
• Support training and development of Art Enrichment programs for Grand Performers and guests.
• Participate in maintaining hotel and RCK Collection curating standards.

Requirements

• Minimum two years’ experience in luxury retail, fine art, and/or similar scope and title (required).
• Bachelor’s degree in Fine Art or related field (preferred).
• Experience within luxury brand/markets (required).
• Experience within similar size organizations (preferred).
• Maintain a valid driver’s license (required).

Skills

• Proven track record and consistent performance in sales and measurable goals.
• Experience building a client book of business, including key clients within media and market.
• Positive, results-oriented, and able to work under pressure with a highly flexible schedule.
• Proficiency in Excel, Outlook, and POS (point of sale) systems.

Physical Demands

• Push, pull, lift, and hang up to 50 lbs, including oversized artwork, installations, and sculptures.
• Regularly required to sit, stoop, bend, and crouch on a daily basis.
• Reach with hands and arms, use fingers to handle or feel.
• Inspect details visually in person or via computer.

Work Environment

• Must be comfortable working in a shared space with constant noise and without a private office.
• Able to cope with frequent changing priorities and deadlines with optimism, professionalism, and collaboration.
• Schedules may vary weekly based on business demands, team availability, and performance, with or without notice.
• Frequent interaction with guests, vendors, artists, corporate executives, and property-level leadership via in-person, email, and phone.