Gallery Bar Bartender

About the Role

As our Gallery Bar Bartender, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Your Impact

You are the face of the hotel—creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.

What You'll Be Doing

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment
• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest
• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability
• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes, quality standards, and presentation guidelines.
• Deliver exceptional guest service by creating a welcoming, professional, and engaging bar experience.
• Maintain comprehensive knowledge of cocktail recipes, premium spirits, wines, beers, and menu offerings to make recommendations and upsell effectively.
• Accurately process orders and payments using the point-of-sale (POS) system while handling cash and credit transactions.
• Monitor guest alcohol consumption and ensure compliance with California Responsible Beverage Service (RBS) regulations and all applicable alcohol service laws.
• Maintain a clean, organized, and fully stocked bar throughout each shift, including replenishing inventory, preparing garnishes, and restocking supplies.
• Follow all food safety, sanitation, and health department standards to ensure a safe and hygienic work environment.
• Collaborate with servers, barbacks, kitchen staff, and management to provide seamless, efficient service during high-volume periods and special events.
• Perform opening and closing duties, including setup, cleaning, inventory counts, and equipment maintenance.
• Monitor inventory levels and communicate supply needs to management to minimize shortages and waste.
• Resolve guest concerns professionally and escalate issues to management when appropriate

Requirements

• Minimum 1-2 years of bartending experience in a high-volume bar, restaurant, hotel, or upscale hospitality environment preferred.
• Must be at least 21 years of age.
• Extensive knowledge of classic and contemporary cocktails, beer, wine, and premium spirits.
• Excellent customer service, communication, and interpersonal skills with the ability to create memorable guest experiences.
• Ability to work efficiently in a fast-paced, high-volume environment while maintaining attention to detail.
• Strong cash handling, POS system, and basic math skills.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Professional appearance and demeanor consistent with luxury hospitality standards.
• Ability to stand and walk for extended periods and frequently lift up to 40 pounds.
• Ability to multitask, prioritize responsibilities, and remain composed under pressure.
• Strong teamwork skills with the ability to collaborate effectively with front-of-house, back-of-house, and hotel staff.

Qualifications

• High school diploma or equivalent preferred
• Valid California Responsible Beverage Service (RBS) Certification required or ability to obtain prior to employment.
• Food Handler Card preferred or ability to obtain as required by local regulations.

Benefits

At Millennium Hotels & Resorts, we support our employees with benefits designed to promote wellbeing and long-term success. Benefits for this position are provided in accordance with the applicable Collective Bargaining Agreement (CBA). Employees should refer to the applicable CBA for details regarding eligibility, coverage, paid time off, employee discounts, and other benefit offerings. Additional benefits may include:

• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to applicable plan terms, company policy, and the Collective Bargaining Agreement (CBA), where applicable.