FWS Student Worker - Event Attendee

Front of House hours vary depending on show, primarily evenings and weekends. Schedule is very flexible.

Responsibilities

• Assist managers with crowd control and bartenders during performances
• Work as a Box Office Associate
• Ensure concession stand and kitchen are clean and ready before and after performances
• Sell concessions or merchandise during performances
• Assist managers with crowd control for VIP events, Meet & Greet, etc.
• Help with main setup for each performance (may require light heavy lifting)
• During emergencies, help the house manager guide patrons out of the theater calmly and orderly

Desired Skills and Traits

• Able to work well under pressure in a fast-paced environment
• Customer service experience
• Cash-handling experience (preferred but not required)
• Excellent communication skills
• Positive, can-do attitude
• Team player

Box Office Qualifications and Responsibilities

• Ticketing and assisting guests via phone, email, or in-person
• Troubleshoot e-ticket access for customers
• Proficiency in Microsoft Suite
• Prior ticketing software/POS experience (a plus but not required)
• Strong communication and organizational skills