Future Store Manager - North Carolina

Trek Bicycle · Chapel Hill, NC · 1 wk ago

SalesFull-time

About Us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back.

This posting is for future Store Manager opportunities. While we appreciate your interest, we may not respond immediately but will keep your application on file and reach out when a suitable position becomes available.

About the Role

As Store Manager, you’ll lead every aspect of your store’s day-to-day operations and future success. You’ll set the standard for amazing customer experiences, top-notch employee performance, and budget-beating sales. This role is ideal for someone who loves people, cares about making the world a better place, and knows how to run a show. You’ll mentor, lead, and inspire while having fun and changing lives through cycling.

Responsibilities

Financial Performance – 50%
- Drive sales by leading from the floor and being one of the top two performing salespeople.
- Support financial goals through annual budgeting, financial reviews, and team coaching.
Staff Performance – 25%
- Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
- Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
Store Merchandising & Operations – 15%
- Maintain an organized, shopper-friendly store with strong merchandising and displays.
- Oversee store operations including inventory management, supply management, and QuickBooks exports.
Human Resources – 10%
- Manage hiring, onboarding, scheduling, and team development.
- Support all HR processes including discipline and team engagement.

Requirements

Retail Know-How: Solid understanding of retail fundamentals like KPIs, profit & loss statements, and budgets.
Leadership Experience: At least 1 year of experience leading a team, with skills in coaching and inspiring others.
Retail Roots: At least 2 years of experience in the retail world.
Operational Chops: Experience with inventory, merchandising, payroll, scheduling, and customer service.
Love for Bikes: Passion for cycling, whether as a daily commuter, weekend warrior, or advocate for bikes making the world better.
Problem-Solving Skills: Ability to think quickly and figure things out even when the path isn’t clear.
Communication Game: Clear, respectful, and effective communication in all formats—email, team huddles, or customer interactions.
Comfort with Change: Flexibility and resourcefulness to adapt to the fast-paced retail environment.

Benefits