*Future Opportunities - Data Center Manager

About the role

The Data Center Operations Manager is a hands-on leadership role responsible for the build-out and ongoing operation of a high-performance, enterprise-scale data center environment. This role is designed for a working leader—someone who actively participates in day-to-day technical operations while leading a team of technicians and engineers to deliver reliable, high-quality outcomes.

Responsibilities

• Actively participate in daily data center operations, including monitoring, configuration, and break/fix activities
• Serve as the primary escalation point while directly contributing to incident resolution and root cause analysis (RCA)
• Lead by example in maintaining uptime, operational discipline, and service delivery standards
• Work alongside technicians and engineers to ensure efficient execution of all on-site activities
• Own end-to-end site operations, ensuring reliability, performance, and efficiency across infrastructure systems
• Oversee vendor and colocation activities, remaining directly engaged in execution and issue resolution
• Maintain accountability for incident tracking, resolution, reporting, and continuous improvement initiatives
• Lead, mentor, and develop a team of technicians and engineers
• Set priorities, coordinate daily work, and ensure alignment with operational objectives
• Foster a culture of accountability, responsiveness, and high performance
• Drive capacity planning efforts to ensure scalability and operational efficiency
• Identify and implement process improvements based on operational insights
• Lead continuous improvement initiatives focused on reliability and performance
• Lead and execute data center projects, including deployments, migrations, and infrastructure upgrades
• As the on-site owner for project delivery, ensure timelines, quality, and safety standards are met
• Collaborate cross-functionally while maintaining strong execution focus
• Support budgeting and cost control through oversight of asset utilization and procurement
• Accurately track and manage data center assets and inventory
• Balance operational requirements with cost efficiency

Requirements

• Minimum 10 years of experience in data center operations or similar infrastructure environments
• Prior proven experience in hands-on technical roles within data center
• Prior experience in a leadership or supervisory capacity, with a focus on hands-on operational leadership
• Strong English communication skills (written and verbal) are required for coordination with global teams and stakeholders
• Proven ability to operate as a working manager, balancing hands-on execution with leadership responsibilities
• Strong technical knowledge of data center infrastructure, including compute, networking fundamentals, and facilities systems
• Excellent troubleshooting and incident management capabilities
• Experience managing vendors and colocation environments
• Strong project execution and operational planning skills
• Experience in capacity planning, asset management, and process improvement
• Experience managing colocation environments and vendor relationships
• Demonstrated experience leading incident response and operational execution
• Experience with capacity planning and performance optimization
• Familiarity with compliance frameworks (SOC, ISO, PCI) is a plus
• Strong organizational, documentation, and communication skills
• Able to perform effectively in high-pressure, high-availability environments
• Strong interpersonal skills with the ability to lead, influence, and collaborate across teams