Future Opening: Spa Front Desk Receptionist

About the role

Are you a vibrant, people-loving individual with a knack for making everyone feel welcome? Do you thrive in a dynamic, fast-paced environment and have a flair for learning new systems? If you’re ready to bring your infectious energy and top-notch people skills to a team that values growth and connection, Massage Heights Location wants YOU as our next Front Desk Rockstar! We operate 8 premier Massage Heights locations across San Antonio: Alamo Heights, Leon Springs, Bandera, 1604 and Bulverde, Shavano Park, Medical Center, Schertz, and TPC Parkway. Discover our vibrant team and culture at www.theinspirepeople.com and hear from our team members at https://www.youtube.com/watch?v=pNfT15sSUrw.

Responsibilities

• Greet Guests and Members with warmth, positivity, and a genuine smile
• Master our booking software to schedule appointments, manage check-ins/outs, and process payments
• Build lasting rapport with Guest in the lobby, creating a welcoming atmosphere
• Present and sell membership programs with confidence and charm
• Deliver exceptional Guest experiences to retain Members and drive in returning Guests
• Answer phones with professional, upbeat etiquette
• Thrive in a fast-paced team environment while maintaining a mature, solution-oriented attitude

Requirements

• Enthusiastic, highly personable candidate with a flexible schedule
• Flexibility to travel between our 8 San Antonio locations
• Reliable transportation

Skills

• Outstanding Guest service and problem-solving skills
• A contagious positive attitude and professional demeanor
• Excellent phone etiquette with clear, friendly communication
• Ability to embrace feedback and grow from it
• Comfort multitasking in a bustling environment
• Reliable transportation to travel between our 8 locations
• Flexibility to work a