Future Opening: Customer Service Manager - State Farm Agent Team Member

Position Overview

Responsibilities

Requirements

Qualifications

Skills

Benefits

Pay

Schedule

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

Requirements

• People-oriented
• Organizational skills
• Detail oriented
• Dedicated to customer service
• Ability to multi-task
• Ability to effectively relate to a customer
• Bilingual - Spanish preferred
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Qualifications

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Skills

• Customer service orientation
• Organizational and multitasking skills
• Attention to detail
• Ability to communicate effectively
• Bilingual proficiency (Spanish preferred)
• Licenses (Property and Casualty, Life and Health)

Benefits

Hourly pay plus commission/bonus
Flexible hours

Pay

Hourly pay plus commission/bonus

Schedule

Flexible hours