FURNITURE TECHNICIAN In Home Repair Service

Benefits

We have a great benefits package consisting of:

• Health Insurance – Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance – Affordable dental insurance with NO waiting period
• Vision Insurance – Quality vision coverage for very little cost
• Life Insurance – $10,000 Life Insurance Policy paid in full by the company
• 401K Plan – All administrative fees are paid by the company
• ESOP – Employee Stock Ownership Program
• Paid Time Off – Competitive paid time off policies
• Employee Discount – Generous employee discount on ALL merchandise

Responsibilities

As a Furniture Technician you will be responsible for providing high quality repairs for every customer. The duties and expectations of this job are as follows:

• Customer Work Orders
• Call all scheduled customers between 8 am and 10 am
• Run all calls that are scheduled for the day
• Perform quality repairs such as:
• Repair and/or touch up of leather
• Repair or sewing of fabric
• Replace reclining mechanisms
• Wood burn in and touch‑up
• Repair and reinforce furniture frames
• Case good assembly
• Perform Bedding inspections
• Order parts and put comments in work order from the customer’s home
• Finalize all billing notes from the customer’s home (symptom – work performed – parts used – labor amount)
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time frame

Skills

• A self‑starter with strong multitasking skills
• Can work independently or within a team environment
• An individual who has the financial well‑being, public confidence in, and image of the Company in mind at all times

Qualifications

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills