FURNITURE TECHNICIAN In Home Repair Service
Big Sandy Superstore · Columbus, OH · 1 mo ago
On-siteInformation TechnologyFull-time
About the role
The Furniture Technician is responsible for providing high-quality repairs for every customer in an in-home repair service setting.
Responsibilities
- Customer Work Orders
- Call all scheduled customers between 8 am and 10 am
- Run all calls that are scheduled for the day
- Perform quality repairs such as:
- Repair and/or touch up of leather
- Repair or sewing of fabric
- Replace reclining mechanisms
- Wood burning and touch-up
- Repair and reinforce furniture frames
- Case goods assembly
- Perform Bedding inspections
- Order parts and add comments to work orders from the customer's home
- Finalize all billing notes from the customer's home (symptom – work performed – parts used – labor amount)
- Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time frame.
Requirements
- A self-starter with strong multitasking skills
- Can work independently or within a team environment
- An individual who has the financial well-being, public confidence in, and image of the Company in mind at all times
- High School Graduate or GED
- Strong customer skills
- Strong interpersonal skills
Qualifications
- High School Graduate or GED
Skills
- Customer service skills
- Technical skills for repairing furniture
Benefits
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance ($10,000 policy)
- 401K Plan - Administrative fees paid by the company
- Employee Stock Ownership Program (ESOP)
- Paid Time Off - Competitive paid time off policies
- Employee Discount - Generous employee discount on ALL merchandise
Pay
Competitive pay based on experience and qualifications.
Schedule
Flexible schedule to accommodate in-home repair services.