Furniture Repair Service Technician

Responsibilities

• Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
• Repairs, replaces and rebuilds damaged leather or upholstery furniture or mechanical parts
• Sets up and operates such tools as power drills, sanders, saws, and other tools required for repair
• Completes repair related paperwork and other documentation as required
• Safely drives company van to customers’ homes to assess and repair damaged furniture
• Effectively educates and informs customers on repair techniques and/or warranty programs

Requirements

• Must be able to lift up to 75 pounds
• Must have a valid license and possess a safe driving record
• Must have excellent interpersonal and communication skills and the ability to interact effectively in difficult customer situations
• Must maintain a positive and professional demeanor
• Must maintain a professional appearance at all times

Qualifications

• Experienced in furniture repair
• Understanding of the importance of customer service
• Willingness to learn a new trade

Skills

• Physical strength to lift heavy items
• Interpersonal and communication skills
• Ability to operate various tools and equipment
• Customer service orientation

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Employee discount

Pay

Pay Range: $22.00 to $24.00 per hour

This reflects what we reasonably expect to pay for this role based on experience and performance.

Schedule

• During training: Monday - Thursday; 7:00 AM to 5:30 PM out of our Nashua warehouse
• After training: Monday, Tuesday, Friday and Saturday; 7:00 AM to 5:30 PM out of our Reading, MA store and may require working outside and above regular hours at times