Funeral Home Operations Supervisor

Job Responsibilities

• Prepare the daily Services Schedule and assign staff, lunches, and breaks.
• Oversee assignments ensuring services are adequately staffed and begin as scheduled.
• Resolve appointment, services, and schedule conflicts communicating staff assignment revisions.
• Review and approve requests for time off, ensuring appropriate coverage to meet business needs.
• Create tools that enhance services.
• Develop and maintain processes, procedures, and job aids to increase efficiencies.
• Recommend process improvements and implement approved changes.
• Train new hires on processes, procedures, and behaviors.
• Observe staff conducting responsibilities; provide constructive behavior guidance and process feedback.
• Escalate continuing issues to manager.
• Build a high performing team.
• Interview, hire, and train associates.
• Plan, delegate, and assign workload and deadlines.
• Assess performance, coach, and address skill development.
• Recommend wage increases and job changes.

Minimum Requirements

• High School Diploma or equivalent.
• At least five (5) years industry operational or administrative experience supporting Funeral Services.
• Leadership experience preferred.

Knowledge, Skills And Abilities:

• Professional written and verbal communication skills.
• Flexibility to adapt workload and priorities for self and staff in a dynamic environment.
• Proficient in MS Office and databases.
• Organized.
• Ability to work evenings and weekends.

Pay

$70,304 annually

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 95125

Category (Portal Searching): Operations

Job Location: US-CA - San Jose