Funeral Director/Embalmer

Job Responsibilities

• Arranges calls to deceased next of kin and obtains or confirms contact information.
• Schedules Arrangement appointments and emails confirmations.
• Performs removals or transfers of the deceased in accordance with company standards and processes.
• Greets next of kin and escorts them to the meeting space.
• Facilitates Arrangement Conferences, discussing needs and desired outcomes.
• Promotes funeral, cemetery, and crematory services and merchandise.
• Transitions Arrangement Conferences to Funeral Services Counselor/Advisor roles.
• Directs Services, presiding as Master of Ceremonies (MC) for visitation, funeral, or graveside services.
• Visually inspects Services Arrangements against contractual arrangements and next of kin expectations.
• Interacts with the family to fulfill death care requests and obtain leads for pre-need services.
• Planner event planning responsibilities, including resource planning and ordering of music, flowers, or catering.
• Prepares event rooms, sets up chairs, tables, flowers, guest books, and decor.
• Cleans event spaces post-event, identifies property in need of repair, and delivers family memorabilia.
• Attends community or charity events to represent and promote the location or market.
• Embalsms the deceased following company processes and procedures.
• Cleans and embalms bodies, replacing bodily fluids with embalming fluids, performing restorations, styling hair, applying cosmetics, and dressing the body.
• Dresses caskets and lays the deceased, updating status in proprietary software.
• Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment.
• Inventories and reorders supplies.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director and Embalmer dual license within the practicing state.
• Valid state driver’s license with an acceptable driving record.

Skills

• Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.
• Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives.
• Positive attitude, drive to continually advance understanding of the industry and business, and highly self-motivated.
• Builds professional and trusting business relations.
• Professional written and verbal communication skills.
• Public speaking skills with the ability to influence and gain consensus.
• Proficient using databases in automated processes.
• Proficient MS Office skills.