Funeral Director/Embalmer
About the role
Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).
Job Responsibilities
Arrangements Conference: Receives or initiates call to deceased next of kin. Obtains or confirms deceased and family contact information, schedules Arrangement appointment, and emails appointment confirmation.
Care for deceased in a respectful manner. Updates removal status in proprietary software. Greets next of kin and escorts to meeting space. Facilitates Arrangements Conference while assessing needs and summarizing desired outcomes.
Transitions Arrangement Conference to Funeral Services Counselor/Advisor. Presents cemetery property and merchandise options, pricing, and contract completion. Reviews and authorizes merchandise and service contract revisions.
Directs Services: Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services. Visually inspects deceased, adjusts casket dressing, deceased attire or makeup, or communicates concerns to preparation staff. Inspects Services Arrangements against contractual arrangements and the next of kin expectations; initiates corrective action as appropriate.
Event Planning: Performs a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials.
Embalm: Cares for deceased in a respectful manner. Verifies identification, reviews embalming authorization. Cleans and embalms body; replaces bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains. Dresses casket and lays deceased. Updates status in proprietary software. Maintains preparation room, cleans soiled equipment, properly disposes of hazardous waste, and promotes a safe work environment. Inventory and reorder supplies.
Minimum Requirements
Education & Licenses: Graduated from an accredited school or college of mortuary science. Certification/License: Current Funeral Director and Embalmer dual license within the practicing state. Valid state driver’s license with an acceptable driving record required to operate company owned vehicles.
Experience: Industry experience is preferred.
Knowledge, Skills & Abilities: Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations. Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives. Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated. Ability to build professional and trusting business relations. Professional written and verbal communication skills. Public speaking skills with the ability to influence and gain consensus. Proficient using databases in automated processes. Proficient MS Office skills.
Work Conditions
Work Environment: Work is both indoors and outdoors during all seasons and weather. Professional business attire required when in contact with families.
Work Postures: Frequent, continuous periods of time sitting or standing, up 6 hours per day. Frequent climbing stairs to access buildings frequently.
Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage. Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.
Pay and Benefits
Pay: $25-30 an hour based on experience.
Benefits: Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program.
Postal Code and Job Location
Postal Code: 02720
Job Location: US-MA - Fall River