Funeral Director/Embalmer

About the role

Compassionately facilitates funeral arrangement discussions with deceased next of kin and presides over visitation, funeral, and graveside services in accordance with family’s wishes; company expectations; and local, state, or federal laws. May perform Embalming responsibilities. As the licensed Funeral Director, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Job Responsibilities

• Arrangements Conference: Receives or initiates call to deceased next of kin. Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs (including languages), schedules Arrangement appointment, and emails appointment confirmation.

• Removals/Transfers: Greets next of kin and escorts to meeting space. Initiates and facilitates Arrangements Conference while assessing needs and summarizing desired outcomes. Discusses available life insurance and available benefits, such as Veteran.

• Counselor/Advisor: Presents cemetery property and merchandise options, pricing, and contract completion. Reviews and authorizes merchandise and service contract revisions. Directs Services Confirms authorization to proceed with service Arrangements. Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner consistent with Company standards.

• Event Planning: Performs a variety of event planning responsibilities including but not limited to resource planning and ordering of music, flowers, or catering to fulfill Arrangement requests. Produces MeM products that may include scanning photos, ordering of memorabilia or stationary, creating electronic presentations, writing obituaries, and creating on-line memorials.

• Embalmings: Cares for deceased in a respectful manner. Following company processes and procedures, verifies identification, reviews embalming authorization. Following company processes and adhering to hazardous waste procedures cleans and embalms body; uses scalpels, pumps, tubes, and equipment to replace bodily fluids/waste with embalming fluids; performs restorations, styling hair, applying cosmetics, dressing body, and other preparation required for human remains.

• General Works: Works under general guidance. New associates are learning to apply licensure to business environment complying with regulations, policies, and procedures; work may be peer reviewed for accuracy, quality, and education; collaborates with peers or manager for assistance and guidance. Exhibits accountability for behaviors. Ensures compliance with local, state, and federal regulations.

Requirements

• Education & Licenses: Graduated from an accredited school or college of mortuary science Certification/License: Current Funeral Director and Embalmer dual license within the practicing stateValid state driver’s license with an acceptable driving record required to operate company owned vehicles

• Experience: Industry experience is preferred

• Knowledge, Skills & Abilities: Cognitive Ability including reason, plan, identify problems, learn quickly, learn from experience, and appropriately apply learning to new situations.Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternativesMust have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivatedAbility to build professional and trusting business relationsProfessional written and verbal communication skillsPublic speaking skills with the ability to influence and gain consensusProficient using databases in automated processesProficient MS Office skills

Qualifications

• Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageAbility to push and pull up to 150 pounds on flat and inclined flooring or ramps

• Work Conditions: Work Environment: Work is both indoors and outdoors during all seasons and weatherProfessional business attire required when in contact with families Work Postures: Frequent, continuous periods of time sitting or standing, up 6 hours per dayFrequent climbing stairs to access buildings frequently Physical Demands: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageAbility to push and pull up to 150 pounds on flat and inclined flooring or ramps

Pay

$30-40 an hour

Schedule

Flexibility of availability may be necessary as services may occur outside of normal business hours and working nights and weekends is frequently necessary.

Benefits

• Medical

• Dental

• Vision

• Flexible Spending Accounts (health care and dependent care)

• Health Savings Account with Company Contribution

• Sick Leave

• Short-Term Disability

• Long-Term Disability

• Life Insurance

• Voluntary Accidental Death or Dismemberment Insurance

• Dependent Life Insurance

• SCI 401(k) Retirement Savings Plan with Company match

• Employee Assistance Program

Postal Code

02446

Category (Portal Searching)

Operations

Job Location

US-MA - Brookline