Funeral Director

Job Responsibilities

• Arranges calls to deceased next of kin and confirms contact information.
• Schedules Arrangement appointments and emails confirmations.
• Performs removals or transfers as needed, adhering to company standards.
• Greets next of kin and escorts them to meeting spaces.
• Facilitates Arrangements Conferences, discussing needs and desired outcomes.
• Promotes funeral, cemetery, and crematory services and merchandise.
• Transitions Arrangements Conferences to Funeral Services Counseling.
• Presides over visitation, funeral, or graveside services professionally and organically.
• Visually inspects deceased, adjusts casket dressing, and communicates concerns.
• Ensures compliance with contractual arrangements and family expectations.
• Plays a role in event planning, including resource planning and ordering of music, flowers, or catering.
• Produces MeM products such as scanning photos, ordering memorabilia, creating electronic presentations, writing obituaries, and creating online memorials.
• Prepares event rooms and cleans up after events.
• May perform attendant duties like parking lot attendant, driver, usher, pallbearer, or courier.
• Attends community or charity events to represent and promote the location or market.

Requirements

• Graduated from an accredited school or college of mortuary science.
• Current Funeral Director license within the practicing state.
• Valid state driver’s license with an acceptable driving record.
• Industry experience is preferred.
• Positive attitude, drive to advance industry knowledge, and high self-motivation.
• Professional written and verbal communication skills.
• Public speaking skills to influence and gain consensus.
• Proficiency in databases and MS Office.
• Flexibility to work outside of normal business hours and nights/weekends.

Qualifications

• Cognitive ability to reason, plan, identify problems, learn quickly, and apply learning to new situations.
• Process and results-oriented with motivation to keep projects moving forward.
• Manual dexterity required for paperwork, calculators, computers, and phones.
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.
• Professional business attire required when in contact with families.
• Physical effort including pushing and pulling up to 150 pounds.
• Ability to sit or stand for up to 6 hours per day.
• Ability to climb stairs to access buildings.
• Ability to push and pull up to 150 pounds on flat and inclined flooring or ramps.

Skills

• Professional written and verbal communication skills.
• Public speaking skills to influence and gain consensus.
• Proficient using databases in automated processes.
• Proficient MS Office skills.

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(Not specified)