Funeral Director

About the role

The Funeral Director at Everstory Partners is an ambassador for our community, representing the highest level of care for our customers and their loved ones during their time of need. They possess an unparalleled attention to detail and care deeply about providing an experience that comforts and provides hope for loved ones experiencing grief.

Responsibilities

• Meet with clients to make funeral arrangements, explain service options, assist in casket selection, provide pricing information, and prepare standardized contracts for services.
• Finalize details discussed during arrangement conferences with appropriate tracking & compliance documents.
• Direct funeral services and visitation, including greeting family members, opening parlor, coordinating and instructing pallbearers, greeting and escorting clergy to chapel.
• May assist with funerals while not acting as primary director or act as hearse or limousine driver when needed.
• Prepare or coordinate preparation and issuance of permits and documents associated with funerals and embalming, including death certificate, permits from coroner, and others as required.
• Remove and transport deceased from home or hospital to funeral home.
• Maintain cleanliness of funeral home, chapel, and equipment.
• Perform all other related functions as assigned.

Requirements

• 1 year of experience as a licensed funeral director and 2 years of post-secondary education; graduating from an accredited school of embalming or mortuary science.
• Must be a licensed funeral director or the ability to obtain a state license; ability to obtain any additional licensing required by the state.
• Possesses a high degree of concentration and attention for a continuous period of time.
• Excellent interpersonal and communication skills with an understanding of the complexity of death care.
• Able to provide an empathetic and caring environment for our customers and their loved ones.
• Strong capability to lead a team and collaborate effectively with others in a team atmosphere.
• Able to occasionally stand/walk and frequently lift or push.
• Possesses valid state driver's license.
• This position requires availability to work some holidays, evenings and weekends on a rotating schedule.

Core Competencies

• Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

Benefits

• Medical, Dental, Vision, Life, AD&D and STD Insurance
• Tuition Reimbursement
• Anniversary Award for each year of service
• Career Advancement and Training - Aspiring Managers Program
• Everstory Cares - Employee Assistance Fund
• Legend Award Program
• Funeral and Cemetery Benefits
• Employee Referral Bonus
• 401k with Company Match