Funeral Assistant

Job Duties

• Actively serves as an ambassador of the business in the community to build trust and loyalty.
• Greets and directs client families and their guests at the funeral home.
• Escorts client families and their guests to the correct chapel or parlor in which services are being held.
• Directs visitors to guest book and distributes memorialization materials as needed.
• Answers questions and assists with serving the needs of the client families, their guests, and other visitors during the visitation and memorialization event.
• Represents the business in a professional and caring manner, maintaining a professional personal appearance and employing honesty, integrity, and ethical methods of performing duties.
• Receives and places flowers in chapels or parlors.
• Serves as a host/hostess for client families and their guests.
• Ensures refreshments are available to client families and their guests.
• Ensures that public spaces such as parlors, chapels, and reception/rest areas are prepared prior to scheduled services.
• Performs other duties, as assigned.

Physical Requirements And Work Environment

• Regularly required to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
• Routine exposure to chemicals and/or blood borne pathogens.
• May be required to drive a company vehicle and maintain a good driving record.

Qualifications

• A High School Diploma or equivalent.
• Demonstrated willingness to participate in growing market share through personal community involvement.
• Ability to communicate effectively with internal and external customers.
• Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
• Ability to actively respond to the requests of the client families and their guests.

Compensation

$17.00