Funeral Arranger
NorthStar Memorial Group · San Mateo, CA · 2 wk ago
On-siteInformation Technology$24–$26/hrFull-time
Responsibilities
- Arrange and lead funeral and memorial services with professionalism, compassion, and respect for families.
- Manage all aspects of service planning, including scheduling, locations, transportation, and coordination with vendors such as florists and caterers.
- Prepare and file required legal documents (death certificates, permits) and work closely with cemeteries to arrange burials.
- Provide logistical support by driving funeral vehicles and delivering flowers, caskets, urns, and personal keepsakes.
- Provide evening on-call coverage as part of a rotating schedule to ensure timely response to urgent operational needs.
- Collaborate with colleagues across departments to ensure family needs are met with care and efficiency.
- Maintain accurate client records and service documentation.
- Handle administrative tasks—including data entry, filing, and phone inquiries—with professionalism and attention to detail.
Requirements
- Strong organizational skills
- High school diploma or GED required. 1+ year of funeral industry experience preferred but not required. We will train the right person.
- Previous experience in customer service or hospitality strongly preferred.
- Warm, professional presence with excellent interpersonal and communication skills.
- Proficient in computer applications (MS Office Suite, data entry systems).
- Able to type a minimum of 40 words per minute.
- Strong multitasking skills; able to stay composed in fast-paced, deadline-driven environments.
- Confident speaking in front of groups and engaging with diverse communities.
- Physically capable of lifting up to 20 to 50 lbs.
- Flexible schedule with weekend availability.
Pay
$24-26/hr. plus monthly bonus potential
Schedule
We are flexible and offer a variety of schedules to accommodate your needs.