Fundraising Operations Manager

$25/hr. to $28/hr. and a free family YMCA membership.

About the role

The Fundraising Operations Manager is responsible for the day-to-day management of fundraising data, systems, and related processes that support development operations across the YMCA of Greater Rochester. This role serves as the primary owner of Raiser’s Edge and related tools (e.g., GiveSmart, Lexis Nexis, etc.), ensuring accurate data, reliable reporting, effective list building, and efficient gift processing. The position plays a critical role in enabling fundraising, stewardship, and engagement efforts through strong data hygiene, analysis, and process management. This is a hands-on, individual contributor role.

Responsibilities

• Manage and maintain the YMCA’s donor database to ensure information is accurate, complete, and usable.
• Serve as the organization’s donor data and systems manager, providing guidance and support to development staff and branch partners to ensure effective and consistent use of the system.
• Produce regular and ad-hoc reports to support fundraising, stewardship, campaigns, events, and leadership needs, as well as lists to support appeals, cultivation, stewardship, and all other donor communications.
• Manage gift processing to ensure donations are recorded accurately, coded correctly, and entered in a timely manner, with appropriate support for validation, reconciliation, reporting, and audit needs.
• Maintain data standards, regularly review and correct data issues, and resolve errors and duplicates to ensure accurate, reliable donor information and reporting.
• Research and analyze prospective donor data and information to support major, leadership, and planned giving efforts.
• Serve as a resource to development staff and branch partners for questions related to donor data, reports, and lists.
• Work closely with development leadership to support planning, tracking, and evaluation of fundraising activity.
• Coordinate the interaction of development systems and tools to ensure accurate data flow, consistency, and reliable reporting across fundraising activities.
• Partner with the Finance team to resolve gift-related discrepancies, support reconciliation and close processes, and ensure alignment between development records and financial reporting.
• Ensure donor data is handled confidentially and in accordance with organizational policies and applicable data privacy standards.
• Perform all other duties as assigned.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of experience managing nonprofit fundraising data and systems.
• Demonstrated experience managing and using Raiser’s Edge to support fundraising operations, reporting, and data management.
• Proficiency in donor data analysis, list building, and reporting.
• Experience with prospect research and wealth screening tools.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities.
• Ability to work independently, exercise sound judgment, and collaborate across teams.
• Highly organized and process-oriented.
• Comfortable working behind the scenes to enable others’ success.
• Analytical, accurate, and thoughtful in approach to data and systems.
• Responsive and service-minded in supporting fundraising needs.

Physical Requirements

• Ability to work at a computer for extended periods of time.
• Ability to sit, stand, and move within an office environment.
• Ability to occasionally lift or move materials weighing up to 10–15 pounds.

Pay

$25/hr. to $28/hr.

Benefits

Free family YMCA membership.