Funding Specialist II - North Region

Duties And Responsibilities / Essential Functions

• Manages transaction cycle time (TCT) from Ready to Process to Final Funding Approval, ensuring all necessary steps are taken in the appropriate order and ensuring timeliness of process and quality of funding approval.
• Obtains any required missing demographics and ensures that all client information (Minimum Documentation Requirement) is correct and is put into the work order.
• Verifies client benefits and coverage and communicates benefit information to client.
• Gathers and reviews documentation for funding package, including but not limited to: proper prescriptions, Letters of Medical Necessity (LMN), RTS evaluation information, price lists, forms (AOB, ABN, rent or purchase letter).
• Communicates regularly with Physicians, Therapists, RTSs, and Clients in an effort to secure documentation as required by payer.
• Communicates changes and escalations in the process and collects needed information from branch personnel, Referral sources, Physicians, Therapists, RTSs, and Clients.
• Investigates and updates any payer requirements in the UPD.
• Maintains communication with client throughout the process when applicable, including notifying them of financial responsibility.
• Follows up with payer sources in order to obtain timely authorization, by properly working the Funding Work Queue.
• Requests and obtains proper approval for work order credit exceptions.
• Conducts pre-purchase quality assurance to ensure all approvals and requirements are met prior to purchase of equipment.
• Conducts pre-delivery verification to ensure all approvals and requirements are met prior to delivery of equipment.
• Captures and completes all tasks in the Action Required queue.
• Performs any related job duties assigned by the Funding Manager or Funding Supervisor.
• Carrries out all position expectations in a professional manner and with minimal supervision.

Company Description

At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client’s lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client’s needs. Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.