Fund Accounting & Administration, Officer

About the Role

Hedge Fund Administration Managers and Officers interact with all levels of professionals both internally and externally. Exceptional interpersonal and communication skills are required. Candidates must demonstrate initiative, be able to perform well under pressure, and simultaneously handle multiple assignments. This role involves directing the day-to-day accounting and administration for several client-sponsored investment funds.

Responsibilities

• Account for the day-to-day management of team members and the maintenance of assigned activities, allocate and coordinate resources, and handle personnel-related issues.
• Supervise all subordinate staff levels, including Associate 1, Associate 2, and Senior Associates.
• Deliver the highest quality of client service and ensure appropriate KPIs are in place and understood.
• Produce KPIs for the functional team and perform first-level reviews.
• Act as the escalation point for operational issues, providing technical expertise as needed.
• Track outstanding queries and issues; be detail-oriented and prioritize effectively.
• Ensure queries are managed in a timely and positive manner.
• Ensure all activities are completed in line with internal standards and reviewed as required; ensure appropriate policies and procedures are in place and adhered to by the functional team.
• Create continuous improvement forums enabling teams and peer groups to identify and recommend opportunities.
• Support the onboarding of new clients.
• Promote a collaborative environment across businesses and jurisdictions, fostering change and innovation; always demonstrate a positive attitude toward all instructed business-related changes.
• Deliver key messages and communication effectively to ensure understanding and staff engagement.
• Develop, engage, and retain an industry-leading workforce using all available resources.
• Ensure cross-training is completed across the functional team and provide specific SME training as required.
• Assist with interviewing and hiring staff and make recommendations regarding staff promotions and disciplinary issues.
• Actively participate in local management forums.
• Prepare and assist with internal reporting activities (risk/compliance, etc.).
• Exercise discretion and judgment with regard to matters of significance, such as identifying and implementing process improvements and driving project work to achieve efficiencies.
• Review and coordinate onboarding, conversion, and client change activities as needed, and liaise between parties to ensure successful implementation and manage expectations.
• Provide coaching and development opportunities to staff and ensure timely completion and delivery of PPRs (Performance and Potential Reviews).
• Make effective recommendations regarding hiring, discipline, work control, promotions, salary increases, bonuses, and termination of employment.
• Ensure self and team anticipate, monitor, actively manage, and report all risk and compliance issues, breaches, and suspicious activities.
• Act in accordance with Risk Excellence and role-model ethical behavior and decision-making as part of our Way Ahead foundation.
• Perform other duties as required.
• Share responsibility with individuals on the team and other internal/external teams to resolve issues/discrepancies and ensure client satisfaction.
• Collaborate with appropriate teams globally to ensure consistent service delivery, client solutions, and client satisfaction.

Requirements

Additional requirements include the ability to provide coaching and development opportunities, complete performance reviews on time, and make effective recommendations regarding staffing and employment decisions. Candidates must also ensure compliance with risk and ethical standards.

Pay

Salary Range: $65,000 - $106,250 Annual. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location, the applicable range could differ.

Benefits

• Retirement savings plan (401K) with company match.
• Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages.
• Paid-time off including vacation, sick leave, short-term disability, and family care responsibilities.
• Access to Employee Assistance Program.
• Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans).
• Eligibility for certain tax-advantaged savings plans.

For a full overview, visit State Street Benefits Portal.