Fund Accounting, Officer
About the role
We are looking for a candidate willing to grow along with the EMEA clients that we serve out of the Kansas City office. Our role is a blend of client service and accounting with complex and diverse funds and processes. This officer will lead a client-facing team of people to grow their skills and talents as individuals and as a team servicing the clients.
The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. In your role, you will strive for cutting-edge solutions that are straightforward and scalable, helping us build resilience and execute day-to-day deliverables at our best.
Responsibilities
- Be responsible for the day-to-day management of a functional team(s) within Fund Accounting.
- Perform assigned, complex daily operations and processes.
- Act as primary contact and escalation point for operational issues.
- Receive and resolve inquiries from clients, Client Management, Centers of Excellence (COEs), Business Unit (BU) Shared Services, and BU Client Service, ensuring timely resolution.
- Manage and escalate issues related to BU Shared Services and COEs.
- Maintain and monitor open items, issues, logs, and project lists.
- Manage daily service delivery through Fund Accounting staff.
- Address custom client requests and manage production activities of Fund Accountants 1, 2, and Senior Associates.
- Coordinate the implementation of new funds, systems, and processes.
- Assist with client conversions and other client projects.
- Identify and implement consistent operational best practices.
- Manage report card data collection and production.
- Assist with compliance/fiduciary reviews and audits.
- Train clients on using SS interfaces (e.g., myss.com, eHorizon).
- Train, develop, and motivate new staff; complete performance appraisals.
- Provide technical expertise to resolve daily problems.
- Serve on committees and help define and implement new company initiatives.
- Perform annual risk assessments for customer accounts and alert VP of any changes that may increase State Street risk.
- Identify any unusual or potentially suspicious transaction activity and report/escalate in accordance with corporate policy.
- Other duties as assigned.
Schedule
Hours are 9 am – 6+ pm, Monday through Friday, with an international holiday schedule.
Skills
- Decision-making skills
- Excellent leadership and motivational skills
- Flexibility to adapt to changes in the EMEA environment
- Excellent interpersonal and communication skills in both verbal and written forms
- Attention to detail and organization
Qualifications
- Equivalent to a Bachelor’s degree with business-related coursework; B.S. in a business-related field preferred.
- 5 years of related experience in custody, fund accounting, derivatives, corporate actions, and/or pricing, part of which must have been in a management or supervisory capacity.
- Knowledge of financial securities markets, language, and products, as well as legal and regulatory requirements.
- Strong working knowledge of MS Office applications and spreadsheet proficiency.
- Excellent organizational skills and ability to prioritize assignments under tight deadlines.
- Solid understanding of operational functions within fund accounting.
- Ability to provide technical expertise to resolve daily problems.
- Ability to develop business relationships within and outside the organization.
Benefits
- Hybrid working model.
- International operating environment with a foreign holiday schedule.
- Multiple paid volunteer days to support the local community.
- Competitive and comprehensive benefits packages, including:
- Retirement savings plan (401K) with company match.
- Insurance coverage (basic life, medical, dental, vision, long-term disability, and other optional coverages).
- Paid-time off (vacation, sick leave, short-term disability, and family care responsibilities).
- Employee Assistance Program.
- Incentive compensation, including eligibility for annual performance-based awards.
- Eligibility for certain tax-advantaged savings plans.
- Flexible Work Program to match your needs.
- Wealth of development programs and educational support.
- Inclusive environment with access to employee networks.
- Matching gift program.
Pay
Salary Range: $60,000 - $90,000 annually. The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location, the applicable range could differ.