Functional Program Manager

About the role

We’re looking for an experienced SAP CIS Manager to lead system administration, enhancements, and continuous improvement initiatives for a large-scale enterprise environment. This is a high-impact leadership role where you’ll oversee SAP CIS operations, guide a team, and partner with business and IT stakeholders to optimize systems and processes.

What You’ll Do

• Lead day-to-day administration and support of SAP Customer Information Systems (CIS) and related applications
• Oversee system configuration, enhancements, upgrades, and testing initiatives
• Drive continuous improvement across business processes and system capabilities
• Manage and mentor a team of functional administrators and support staff
• Collaborate with internal teams, vendors, and consultants to deliver system solutions
• Ensure data integrity, system security, and compliance with IT governance frameworks (ITIL/COBIT)
• Support work order fixes, troubleshooting, and system issue resolution
• Develop and track KPIs, performance metrics, and system benchmarks
• Lead planning and execution of SAP upgrades, service packs, and enhancements
• Manage third-party consultants supporting SAP CIS initiatives

Required Qualifications

• 5+ years experience managing large enterprise technology or transformation initiatives
• 5+ years experience in customer operations or utility environments (regulated preferred)
• 5+ years in a leadership or supervisory role
• 3+ years hands-on experience with SAP CIS
• Strong experience with process improvement, system optimization, and change management
• Prominent ability to lead teams, influence stakeholders, and drive results

Preferred Qualifications

• Bachelor’s or Master’s degree (Business, Engineering, or related field)
• PMP certification (or equivalent)
• Experience in electric utility or regulated industries
• Familiarity with ITIL / COBIT frameworks

Key Skills

• Program & project management
• SAP CIS expertise
• Strategic planning & system roadmap development
• Team leadership & stakeholder management

Job Type & Location

This is a Permanent position based out of Honolulu, HI.

Pay And Benefits

The pay range for this position is $120000.00 - $140000.00/yr.

About TEKsystems

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.

TEKsystems and TEKsystems Global Services

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.