Functional Consultant - Record to Report and Grants - Workday Success Plans
About the Team
The Workday Success Plans Team focuses on customers' post-Go-Live journey, creating programs to help them drive business value from Workday applications. The team delivers a variety of programs and services ranging from feature demonstrations to full feature deployments.
About the Role
This position works directly with customers through targeted microconsulting engagements to solve their business needs using the Workday application. As a trusted Workday advisor, you will assist customers with how-to questions, troubleshoot and guide them through configuration, and provide feature demonstrations. As a Workday Financials Expert, you will share your experience, identify key considerations, and highlight standard methodologies with expertise in:
- Financial Accounting
- Accounting Journals
- Allocations
- Consolidations
- Inter-company Processing
- Period Close
- Statistics
- Multicurrency
- Grants
- Award Lifecycle
- Award Budgets
- Salary over the Cap
- Award Billing
Primary Responsibilities
- Conducting research to ensure understanding of customer questions and related Workday concepts
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements
- Clearly and effectively communicating responses and value to customers
- Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars)
- Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator)
- Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews)
- Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap
- Keeping up to date with industry practices and engaging with customers on those topics
- Helping drive the creation of new programs to drive customer feature adoption
Additional Customer Enablement Services
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
- Provide one-on-one customer configuration designs
- Deployments including full deployment of Workday features
Basic Qualifications
- 3 years of IT implementation experience
- 3 years of experience with software consulting and deployment experiences including but not limited to PeopleSoft, SAP, Oracle, and/or JD Edwards
- 1+ years of Workday Consulting experience or experience as a Workday SME in at least one of the following: FDM, Record to Report, Grants
Additional Qualifications
- Workday Certification, or ability to certify in, at least one of the following: FDM, Record to Report, Grants
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Ability to distill complex concepts into understandable presentations for customers
- Ability to multitask and work on multiple engagements and deliverables simultaneously
- Strong critical thinking skills to understand complex, technical process issues and facilitate/influence decision making
- Excellent verbal and written communication skills
- Ability to travel up to 20%
- Bachelor's degree or relevant work experience required; advanced degree preferred
Pay
Primary Location (USA.IL.Chicago): $104,500 USD - $156,700 USD. Additional US Locations: $94,600 USD - $167,900 USD. If performed in Colorado: $99,400 - $149,200 USD. This role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Compensation offers are based on multiple factors including geography, experience, skills, job duties, and business need.
Schedule
With Flex Work, teams spend at least half (50%) of their time each quarter in the office or in the field with customers, prospects, and partners (depending on role). This allows for a flexible schedule that caters to business, team, and personal needs. Remote "home office" roles also have opportunities to come together in offices for important moments.