Functional Consultant - HCM and Security - Workday Success Plans

About the role

The Workday Success Plans Delivery Team plays a crucial role in ensuring customers maximize the value they get from their Workday products, focusing on the post go‑live journey and delivering programs and services ranging from feature assessments to full feature deployments to support growing and changing business needs. At Workday we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. The team works hard, takes pride in what they do, and likes to have fun while putting people first, celebrating diversity, driving innovation, and giving back to the community.

Responsibilities

• Confidently and consistently provide excellent customer service
• Engage customers to quickly understand business requirements
• Share broad experience with industry practices
• Adapt and succeed independently in challenging situations
• Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
• Support multiple customers concurrently on short‑duration projects
• Enjoy the reward of helping customers to be more self‑sufficient