Functional Analyst I
KMM Technologies, Inc. · Baltimore, MD · 6 days ago
SalesFull-time
Purpose
Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
Essential Functions
- 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause, recommending and facilitating resolution.
- 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
- 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
- 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
- 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.
Qualifications
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Level
Bachelor's Degree
Education Details
Business Administration
Experience
2 years experience in (level 2 or above) operational role.
In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications
- Knowledge, Skills and Abilities (KSAs) Ability to recognize, analyze, and solve a variety of problems.
- Proficient Highly proficient in Microsoft Office and similar applications.
- Proficient Organized, detail-oriented while meeting strict deadlines.
- Proficient Excellent communication skills both written and verbal.
- Proficient Demonstrate ability to work independently.