Analyst, Functional I
Job Summary
Ampcus Inc. is seeking a highly motivated Analyst, Functional I to join their team. The position is located in Owings Mills, MD and is a 12-month contract to hire role with remote work options. The job title is Analyst, Functional I and the requisition number is 49283-1.
Purpose
Provides Operations Support by obtaining facts; analyzing problems; designing solutions; developing testing methods; conducting and documenting tests; providing operating information to customers.
Essential Functions
Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause, recommending and facilitating resolution (50%)
Supports operations systems by providing operating information to customers; answering questions; providing training (20%)
Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation (5%)
Verifies operations systems by developing testing methods; conducting and documenting tests (5%)
Improves operations analysis job knowledge by attending training sessions; reading technical publications (5%)
Qualifications
Education Level: Bachelor's Degree
Experience: 2 years’ experience in (level 2 or above) operational role. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications: Ability to recognize, analyze, and solve a variety of problems, Proficient in Microsoft Office and similar applications, Proficient in organizing, detail-oriented while meeting strict deadlines, Proficient in excellent communication skills both written and verbal, Proficient in demonstrating ability to work independently
Benefits
Ampcus Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.