Fun Express National Account Representative

About the role

As a National Account Representative, you will work directly with existing and prospective Fun Express customers nationwide to increase revenue and profitability.

Responsibilities

• Meet or exceed established sales goals set by the Fun Express Division.
• Manage key customers (typically accounts or customer groups over $100,000 in annual revenue) that may consist of hundreds of buying entities, primarily over the phone (95%) with occasional travel and trade shows (5%).
• Prospect for new opportunities ($10,000+) by calling and following up with sales leads generated through marketing channels and/or industry partnerships.
• Oversee client-specific sales strategies that may require interaction with other areas of the company (product development and/or outside vendors).
• Act as the primary point person for industry marketplaces and technology connections that support customer purchase transactions.
• Develop marketing and product strategy for trade shows; assist in constructing, setting up, and breaking down the Fun Express booth as needed.
• Attend trade shows as needed and conduct follow-up for all customer and new prospect needs, including sample mailings, follow-up letters, and phone calls to close sales.
• Develop and maintain knowledge of competition, pricing, strategies, and problem resolution.
• Analyze impacts on Fun Express’ business in competitive markets by understanding competitors’ primary products and markets.
• Provide key reporting on a monthly basis, including Revenue Forecasts, Account Reviews, and Activity Reports.
• Maintain regular and predictable attendance.
• Abide by all policies and procedures of Fun Express and Oriental Trading Company.
• Attend face-to-face meetings on short notice.
• Collaborate in-person with colleagues and contractors, as well as via online meeting platforms like Microsoft Teams.
• Attend company functions, meetings, and seminars that may benefit the company as a whole.
• Document sales efforts for current customers, prospects, and sales campaigns through standardized forms, reports, and systems.
• Perform other related duties and projects as assigned.

Requirements

• Bachelor’s Degree in Business, Marketing, Education, or equivalent combination of education and experience.
• Minimum three years of Sales, Account Management, or presentation experience.
• Strong telephone prospecting and appointment-setting skills/experience.
• Strong knowledge of Microsoft Office applications.
• Ability to work effectively in the office, from home, or while traveling.
• Strong organizational and analytical skills.
• Ability to travel as needed.
• Professional and courteous customer handling.
• Ability to work extra hours when needed.
• Ability to perform job duties in a safe manner.

About the company

Oriental Trading Company, a Berkshire Hathaway Company, is the nation’s largest direct retailer of value-priced party supplies, arts and crafts, toys and novelties, and a leading provider of teaching supplies and affordable home décor and giftware. Founded in 1932, Oriental Trading offers more than 60,000 products to individuals, teachers, schools, churches, businesses, and nonprofits. The company’s vision is to “Make Life More Fun” through its family of brands: Oriental Trading, Fun Express, MindWare, SmileMakers, Morris Costumes, and halloweenexpress.com.