Fulton Assistant Venue Manager

About the Role

As a Venue Manager at Fairmont Austin, you will strategically lead the team to elevate guest satisfaction. This role involves overseeing daily operations, implementing creative promotional programs, and ensuring financial and operational targets are met. You’ll also focus on team development, maintaining high service standards, and fostering a strong team culture.

Responsibilities

• Consistently offer professional, friendly, and engaging service.
• Lead the day-to-day operation of the department, ensuring all service standards are followed.
• Produce and implement creative promotional programs to increase revenues.
• Conduct monthly departmental meetings.
• Ensure the department achieves its financial and operational targets.
• Adhere to the annual budget and manage it responsibly.
• Monitor food, beverage, labor, and operating expenses.
• Monitor guest service standards, seeking ways to improve products and services.
• Select, train, and develop colleagues for timely recruitment and career growth.
• Balance operational, administrative, and colleague needs.
• Follow department policies, procedures, and service standards.
• Adhere to all safety policies.
• Perform other duties as assigned.

Qualifications

• Service-focused personality with previous leadership experience.
• Proven ability to build and maintain relationships with stakeholders.
• Strong communication and networking skills.
• Ability to lead by example and foster a strong team culture.

Benefits

• Paid time off.
• Medical, Dental, and Vision Insurance.
• 401K.
• Complimentary shift meal.
• Employee benefit card offering discounted rates at Accor worldwide.
• Learning programs through Accor Academies and Educational Assistance.
• Opportunities for career growth within the property and globally.
• Ability to contribute to Corporate Social Responsibility activities, like the Sustainability Committee.

Your Team and Working Environment

Join a team of Heartists committed to working together, supporting each other, and providing the best guest experience. Our values include Feel Valued, Feel Sparked, We Are One. We are dedicated to diversity and inclusion, celebrating diverse identities and fostering equitable and inclusive practices in everything we do.

Fairmont Austin is an Equal Opportunity Employer. EOE/M/F/D/V.