Jobs · Customer Service · Oregon

Full-Time Valet Attendant

Kimpton Hotels & Restaurants · Portland, OR · 1 mo ago
Customer ServiceFull-time

What You'll Do

  • Greet all guests upon arrival.
  • Assist guests with luggage to their rooms promptly when checking in and upon checking out.
  • Hail taxicabs and answer questions.
  • Once in guest room, provide the guest with general hotel information.
  • Aid guests by taking luggage to the curb to meet their transportation.
  • Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs.
  • Provide guests with general questions and assistance when Concierge is not available.
  • Be knowledgeable of the community and area in which the hotel is located to provide information on special events to guests.
  • Submit all lost and found articles accompanied by a report.
  • Function as a doorperson as needed.
  • Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms.
  • Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency.
  • Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors.

What You Bring

  • A high school diploma is preferred.
  • One year of experience in customer service or a similar role.
  • Basic writing skills and professional communication skills.
  • A clean driving record.
  • A flexible schedule, able to work evenings, weekends, and holidays when needed.

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