Full Time - Sales Specialist - Appliances - Day
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content to these headings. We have:
- About the role: could be the introductory paragraph(s) describing role: "Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet..." plus maybe "How We Support You" is benefits, not about role. So About the role could be the first paragraph(s) describing role and environment.
- Responsibilities: could be "Your Day at Lowe's" describing duties, plus maybe "Key Responsibilities". We'll combine.
- Requirements: Minimum Qualifications.
- Qualifications: Preferred Qualifications.
- Skills: maybe not explicit; we could omit if no specific skills section. Could include "Preferred Qualifications" as skills? But we already have Qualifications. Might not need Skills.
- Benefits: list.
- Pay: omit.
- Schedule: omit.
Also we might include "Travel Requirements" and "Working Conditions" maybe as part of Responsibilities or separate? Not in given headings list; but we could include under Responsibilities or maybe as a separate section like "Working Conditions" but not in allowed headings list. The instruction says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for those categories. Safer to stick to those headings only. So we can incorporate travel and working conditions into Responsibilities or About the role? Probably Responsibilities.
We must not repeat job title as heading. Not include Job ID.
We must preserve ALL substantive information; do not invent or summarize away detail. So we need to keep all details from the posting, but we can rephrase? Must preserve meaning, not summarizing away detail. We can keep sentences as is, just restructure into HTML.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove repeated "About Lowe's" duplicated paragraphs (two similar but with slight differences). We need to keep substantive info about Lowe's (company overview). There are two paragraphs about Lowe's; they are similar but with some differences: first says FY2023 sales $86B, 1.7M stores, 300k associates, based in Mooresville, N.C., supports communities via safe affordable housing and developing next gen skilled trade experts. Second says FY2025 sales $86B, 1.7M stores, 530 branches, 130 distribution centers, supports communities via safe affordable housing, improving community spaces, developing next gen skilled trade experts, providing disaster relief. Both are substantive; we should keep both? They are duplicated but with some extra details. We should keep all substantive info, not remove duplication if it adds new info. So we can combine or keep both but avoid repeating identical sentences. We'll keep both but maybe merge to avoid redundancy while preserving all details. However instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Merging could be considered summarizing? Might be okay if we keep all facts. Safer to keep both paragraphs as separate
elements, even if similar. That preserves all info. We also need to remove "For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." repeated twice. Keep once maybe? It's substantive? It's a link for more info; could be considered boilerplate? It's a reference; but it's not boilerplate; it's a link to benefits. Might keep once. Also remove "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." This is not specific pay, so we should not create Pay section, but we could keep this sentence somewhere? It's about pay variability; but since we are not making a Pay section, we could omit it as it's not specific pay info. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It doesn't say we must omit the sentence entirely; we could include it in About the role or Benefits? But it's about pay variability; maybe we can include in Benefits? But Benefits section is for benefits; pay is not a benefit. Could include in About the role as a note. However the instruction says "Preserve ALL substantive information". So we should keep that sentence somewhere. Where? Could put in a
under About the role or maybe a separate note. Since we are not making Pay section, we can include it in About the role as a paragraph. Similarly "For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." is substantive (link). Keep maybe in Benefits section as a note. Now we need to output only HTML fragment, no /, no markdown. Let's structure:
About the role
Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
[maybe include Starting rate of pay line?] Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to a variety of benefits beyond competitive pay and flexible schedules. Earn more from your sales performance with additional bonus opportunities.Make your well-being a priority with multiple health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k).Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
But we need Benefits section separate. So maybe move benefits list to Benefits section. Keep How We Support You as intro to benefits but then list. Thus:About the role
Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project idea into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the perfect role for you.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.
Responsibilities
Your Day at Lowe's Sales Specialists at Lowe's are very active, moving throughout the store or garden center, answering phones, and talking to customers. As a Sales Specialist, you'll spend most of your time communicating with customers – discussing project needs, answering questions, and helping them accomplish their home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your exceptional consulting services help ensure that customer needs are met before leaving the store. You will be working in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.
Key Responsibilities Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and servicesServe as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.If in the Pro Department, focus on external accounts and outside sales and servicesMonitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stockPerform price reviews by pricing policies and ensure maintenance of pricing and documentationSupport all checkout functions, call buttons, departmental pages, or requests for assistanceTrain associates in the department by conducting on-the-job training on the Sales floor and coaching around development needsComplete other duties as assigned
Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.
Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.
Requirements
Minimum Qualifications High School Diploma or GED1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years of external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)1 year of experience in sales or customer service in a sales environment with required sales goals or metricsAble to Read, write, and perform basic arithmetic (addition and subtraction)Able to stand and sit for prolonged periodsMinimally lift 25lbs unassisted or over 25lbs with or without an accommodationObtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)
Qualifications
Preferred Qualifications 1 year of experience in completing customer sales orders1 Year Experience promoting product related services and plans such as installation, delivery, credit financing, or extended protection plan2 years of experience designing customized products for customers using 20/20 or Computer-Aided Design SystemProfessional certification related to the department being consideredBi-lingual skills Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team.
Benefits
- Competitive pay
- Flexible schedules
- Additional bonus opportunities from sales performance
- Multiple health insurance options