Full-Time Sales Manager

About the Role

The Manager, Sales Excellence, optimizes commercial processes, systems, and data governance to enhance sales efficiency and support strategic growth across North America.

Responsibilities

• Owns and improves sales workflows, operating standards, and CRM governance (e.g., Salesforce).
• Leads customer and commercial data governance initiatives to ensure data accuracy and system alignment.
• Coordinates onboarding, training, and enablement for sales teams to promote best practices.
• Supports forecast accuracy, pipeline management, and sales performance analysis.
• Identifies automation opportunities, monitors performance trends, and drives continuous improvement projects.
• Collaborates with multiple departments and external partners on cross-functional initiatives.
• Provides insights and recommendations to improve sales effectiveness and strategic decision-making.

Requirements

• Bachelor’s degree in Business, Marketing, or related field.
• 5+ years in sales operations, analytics, or CRM management, preferably in transportation or logistics sectors.
• Strong analytical, project management, and cross-department collaboration skills.
• Proficiency in Excel, BI tools (Power BI, Tableau), and CRM platforms.
• Excellent communication skills for technical and non-technical audiences.

Key Attributes

• Proactive, detail-oriented, and capable of managing multiple projects with moderate decision-making autonomy.

The role impacts sales performance metrics and requires a focus on operational excellence and strategic growth.