Full Time Sales Manager

Major Activities

• Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs.
• Ensure compliance with applicable laws and requirements.
• Support the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Work Environment

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, stretch, lift up to 25-50 pounds, climb ladders or step stools, perform repetitive motions, and operate POS equipment.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Work hours include nights, weekends, and early mornings.

Minimum Type of Experience Required

• 3+ years retail leadership experience.

Total Base Pay Range

• $16.00 - $22.20 per hour.

Other Duties As Assigned

• Oversee Balloons business, birthday party operations, and other in-store programs and events.
• Promote and enroll customers in the Loyalty Rewards Program.
• Champion MCC/Extend services (US only).
• Drive sales and operational excellence in the Knit & Sew Shop.
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building.
• Partner in maintaining strong Asset Protection practices.

Work Hours

• Nights, weekends, and early mornings.

Qualifications

• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Benefits

• 401(k) with employer match.
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telerehabilitation services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts and access to partner discount programs.

About the Role

The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Responsibilities

This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.

Requirements

• 3+ years retail leadership experience.

Skills

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach, stretch, lift up to 25-50 pounds, climb ladders or step stools, perform repetitive motions, and operate POS equipment.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Work hours include nights, weekends, and early mornings.

Benefits

• 401(k) with employer match.
• Employee Assistance Program.
• Medical, dental, and vision coverage.
• Telerehabilitation services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts and access to partner discount programs.

Schedule

• Nights, weekends, and early mornings.

Pay

• Total Base Pay Range: $16.00 - $22.20 per hour.