Jobs · Customer Service · Michigan

Full Time - Sales Associate - Paint - Day

Lowe's Companies, Inc. · Grand Rapids, MI · 1 mo ago
Customer Service$83/hrFull-time
We need to produce HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate, duplicate lines, application instructions, EEO, etc. We need to parse the posting. Let's extract sections: - "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." This is about the role. Could be "About the role". - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." This is benefits. Could be Benefits section. - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." This is responsibilities. - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned" This is also responsibilities (list). Could combine. - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation" This is requirements/qualifications. - "Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" This is preferred qualifications (skills maybe). - "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." This is maybe about company but could be omitted as boilerplate? It's not EEO but still maybe not needed. Might be considered fluff but it's substantive? Might be considered part of About Lowe's? But we have separate About Lowe's later. - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." This is travel, not a required section; we could include under Responsibilities? Not needed. - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." This could be under Requirements or maybe a separate section but not in list of allowed headings. Could be omitted? It's substantive but not in allowed headings; we could incorporate into Requirements or maybe a separate "Working Conditions" not allowed. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect only those headings. So we should map content to those headings. Working Conditions could go under Requirements (maybe as part of job demands). Or we could omit if not fitting. But we must preserve ALL substantive information; we cannot drop details. So we need to embed working conditions somewhere, perhaps under Requirements (since they are job requirements). Or under Qualifications? Probably Requirements. - "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." This is duplicate; we need to preserve but not duplicate lines. We'll combine into a single About Lowe's paragraph (maybe under About the role? Actually About Lowe's is about company, not role. Could be under About the role? Might be better as a separate section "About Lowe's" but not in allowed headings. However we could treat as "About the role" includes company info? The instruction says About the role is a possible heading. But we already have "Your Impact at Lowe's" which is about role. The About Lowe's could be considered "About the role"? Not exactly. But we could include company info under About the role as well. Or we could create a section "About Lowe's" but not allowed. Maybe we can incorporate into "About the role" as a paragraph describing the company. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use those for section headings (e.g...). Likely they expect only those headings. So we should map company info to About the role? Might be okay. - "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." This is pay info (vague). It says Starting rate of pay may vary... This is not specific numbers, but it's still pay info. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state pay may vary, so we can include a Pay section with that sentence. However we should avoid filler like "commensurate with experience" etc. This is "may vary based on factors..." which is somewhat vague but still substantive. It's not "not specified". It's stating that pay varies based on factors. I'd include it. - There's also duplicate benefit link earlier. We'll include Benefits section with the benefits described earlier. - Schedule: Not mentioned explicitly. There's mention of part-time position or place to plant yourself and grow, flexible schedules mentioned in How We Support You: "many benefits beyond competitive pay and flexible schedules." That's a mention of flexible schedules. So we could include Schedule section with that note. It's not a specific schedule but mentions flexible schedules. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state flexible schedules, so we can include Schedule. Now we need to avoid boilerplate: EEO, equal opportunity, scam-warning, duplicated lines, application instructions, cookie/navigation/legal. Remove duplicates like the repeated About Lowe's paragraph. Also remove "For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." appears twice; we can keep once. Also remove "Lowe’s is an equal opportunity employer..." etc. Remove "Travel Requirements" maybe we can incorporate into Responsibilities or Working Conditions? It's not in allowed headings; maybe we can drop as it's not crucial? But we must preserve ALL substantive information. Travel requirement is substantive. Could we put under Responsibilities? It's not a responsibility but a condition. Could put under Requirements (maybe as "Travel: occasional travel to meetings, training, or support neighboring stores.") That seems okay. Working Conditions we can put under Requirements as well. Now we need to decide sections: - About the role: combine "Your Impact at Lowe's" paragraph and maybe company info (About Lowe's). Could also include "How We Support You"?? That is benefits. So About the role: description of role and impact. - Responsibilities: combine "Your Day at Lowe's" paragraph, department list, Key Responsibilities bullet list (as
  • ). - Requirements: include Minimum Qualifications, Preferred Qualifications (maybe as Skills?), Working Conditions, Travel Requirements. But we have separate headings for Qualifications, Skills. The instruction list includes Qualifications and Skills as separate possible headings. So we could separate: Requirements (maybe minimum qualifications), Qualifications (maybe preferred qualifications), Skills (maybe bilingual, certification). But we need to avoid thin sections. Let's think. We have: Minimum Qualifications (hard requirements) Preferred Qualifications (nice-to-have) Bi-lingual skills, Certification in trade related to department (these are under Preferred Qualifications actually). Actually Preferred Qualifications includes: 6 months of Retail and/or customer service experience, Bi-lingual skills, Certification in trade related to department. So we could have: - Requirements: Minimum Qualifications (as list) - Qualifications: Preferred Qualifications (as list) - Skills: maybe we could separate bilingual and certification as skills? But they are

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