Full Time - Sales Associate - Paint - Day
About the role
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Responsibilities
- Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
- Assist customers with locating and handling merchandise.
- Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
- Process orders and deliveries accurately so customers receive merchandise as expected and on time.
- Cross-functionally train in other areas of the store to help deliver the best customer service.
- Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
- Guide customers through shopping or checkout.
- Complete other duties as assigned.
- Your day includes welcoming customers, helping them find the right products/services, interacting throughout the day, occasionally loading merchandise, and ensuring all customer needs are met.
- Work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
- 6 Months Experience using common retail technology, such as smart phones and tablets.
- Reading, writing, and performing basic arithmetic (addition and subtraction).
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.