Jobs · Customer Service · South Carolina

Full Time - Sales Associate - Electrical & Lighting - Opening

Lowe's Companies, Inc. · North Charleston, SC · 1 mo ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: h3 headings for sections present. We must not repeat job title. Remove boilerplate like EEO, legal, duplicate lines, application instructions. Keep substantive info. We need sections: About the role? The posting includes "Your Impact at Lowe's" (intro), "How We Support You", "Your Day at Lowe's Day at Lowe's", "Key Responsibilities", "Minimum Qualifications", "Preferred Qualifications", maybe "Travel Requirements", "Working Conditions", "About Lowe’s". Also benefits: "How We Support You" includes benefits description. Pay/Schedule: not explicitly given; they mention competitive pay and flexible schedules but not specific numbers; we should not create Pay/Schedule sections unless posting actually states them. It says "competitive pay and flexible schedules" but not specific; we should not create Pay or Schedule sections because they are not specific numbers. Benefits: we have description of benefits; we can create Benefits section with ul list. We need to preserve all substantive info; we can combine some. We must not include duplicated lines (like About Lowe's appears twice). We'll include one About Lowe's section with combined info (maybe keep the later more detailed version). Remove duplicate. We must not include cookie/navigation/legal/EEO etc. Remove equal opportunity employer line. Remove "Starting rate of pay may vary..." maybe that's pay info but it's vague; we could include as a short p under Benefits? Actually it's about pay variation; but we are not to create Pay section unless specific. Could include as a note in a paragraph maybe under "About the role"? But better to omit as it's generic. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." Benefits we have specifics: health insurance, tuition assistance, 401k matching, employee stock purchase, 10% discount, Track to the Trades. So we can create Benefits section. Schedule: they mention flexible schedules but not specific; we should not create Schedule section. Pay: they mention competitive pay but not specific; we should not create Pay section. Thus sections: About the role (maybe "Your Impact at Lowe's" as intro), How We Support You (could be Benefits), Your Day at Lowe's (maybe Role Description), Key Responsibilities, Minimum Qualifications, Preferred Qualifications, Travel Requirements, Working Conditions, About Lowe’s. We need to use h3 for section headings. Use ul li for lists. Use p for prose. We must not repeat job title. No markdown. Let's craft. Section headings: About the role (maybe "Your Impact at Lowe's" but we can use "About the role" as heading). However instruction: use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should use those exact headings when applicable. So we can have:

About the role

...

Responsibilities

  • ...

Requirements

maybe combine Minimum and Preferred? But we have Minimum Qualifications and Preferred Qualifications. Could use Requirements for minimum, and Skills for preferred? But instruction list includes Qualifications, Skills. We could do:

Qualifications

for Minimum Qualifications.

Skills

for Preferred Qualifications. But we also have Benefits section. We also have Travel Requirements and Working Conditions; maybe we can put under Requirements? But better to have separate sections? The instruction list only includes those examples; but we can add other headings if needed? It says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those. Safer to stick to those. We can incorporate Travel Requirements and Working Conditions into Responsibilities or Requirements? Might be okay to add extra sections like Travel Requirements and Working Conditions as h3 as they are substantive. The instruction didn't forbid; it just gave examples. I'd include them. We must not create sections with filler. Ensure each heading has real content. Let's extract content. About the role: from "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." Also maybe include "How We Support You" as Benefits. Responsibilities: from "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." Also "Key Responsibilities" list. We can combine. Responsibilities ul list: Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise. Down stock merchandise by looking for empty areas on shelves and replenishing supplies. Process orders and deliveries accurately so customers receive merchandise as expected and on time. Cross-functionally train in other areas of the store to help deliver the best customer service. Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds). Guide customers through shopping or checkout. Complete other duties as assigned. Also mention department list maybe as part of responsibilities. Requirements (Minimum Qualifications): list. - 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information - 6 Months Experience using common retail technology, such as smart phones and tablets - Reading, writing, and performing basic arithmetic (addition and subtraction) - Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties - Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation Skills (Preferred Qualifications): - 6 months of Retail and/or customer service experience - Bi-lingual skills - Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Benefits: from How We Support You: - Multiple top-tier health insurance options - Educational opportunities with Lowe's tuition assistance program - Company-matching 401(k) - Optional Employee Stock Purchase Program - 10% Associate Discount - Track to the Trades program (learn new trade skills) - Also mention flexible schedules and competitive pay but we avoid Pay/Schedule sections. Travel Requirements: "This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." Working Conditions: paragraph about environmental factors, inside/outside, exposure to climates, noise, moving objects, lifting guidelines, powered equipment. About Lowe’s: combine both paragraphs (maybe keep the later more detailed). Provide info about company: FORTUNE 100 home improvement company, sales, employees, stores, branches, distribution centers, location, community programs. We must not include duplicate lines, EEO, legal, etc. Now craft HTML. We'll output:

About the role

As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

Responsibilities

  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise.
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time.
  • Cross-functionally train in other areas of the store to help deliver the best customer service.
  • Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.
  • Work in one of the following departments based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services.

Requirements

  • 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
  • 6 months experience using common retail technology, such as smartphones and tablets.
  • Reading, writing, and performing basic arithmetic (addition and subtraction).
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
  • Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

Skills

  • 6 months of retail and/or customer service experience.
  • Bi‑lingual skills.
  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Benefits

  • Multiple top‑tier health insurance options.
  • Educational opportunities with Lowe's tuition assistance program.
  • Company‑matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% Associate Discount.
  • Track to the Trades program to learn new trade skills.

Travel Requirements

This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores.

Working Conditions

Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in

Similar jobs