Jobs · Customer Service · Missouri

Full Time - Sales Associate - Building Materials - Closing

Lowe's Companies, Inc. · Carthage, MO · 1 mo ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, scam warning, duplicated lines, application instructions. Must preserve all substantive information. We need to parse the posting. Content: - Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assigned" Note: The text seems concatenated without spaces; we need to parse into bullet points. - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation" - "Preferred Qualifications 6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" - "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." - "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then duplicate "About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then EEO boilerplate: "Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law." - Then "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we must drop the EEO paragraph, duplicate about Lowe's (maybe keep one? but it's duplicated; we should keep only one instance, but we need to preserve substantive info. The duplicated lines are about Lowe's; we can keep one version. Which one? Both have slightly different numbers (Fortune 50 vs Fortune 100, FY2024 $83B vs FY2025 $86B, plus branches and distribution centers). Both are substantive; but they are duplicated content with slight variation. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." Duplicated lines: we should not repeat same info; but here they are not exactly same; they have different numbers. However they are both about Lowe's; maybe we should keep the more recent? The posting includes both; maybe we should keep both? But they said remove duplicated lines. Since they are not identical, maybe we keep both? But they are similar; could be considered duplicated content (company overview). Safer to keep one version, maybe the latter (more detailed). But we risk losing some info (FY2024 vs FY2025). The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we must keep all substantive info; we cannot drop any detail. If we drop one version, we lose some detail (like FY2024 sales, Fortune 50, etc). So we need to keep both but avoid duplication. Since they are not identical, we can keep both as separate paragraphs; that's not duplication. The instruction about duplicated lines likely refers to exact repeats. So we keep both. Now we need to structure into sections. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which content goes where. - About the role: likely the intro paragraph about impact and how we support you? Actually "About the role" could be the description of the role: "Your Impact at Lowe's..." and "How We Support You". Could also include "Your Day at Lowe's". But we need to follow typical sections: About the role (overview), Responsibilities (key responsibilities), Requirements (minimum qualifications), Qualifications (preferred qualifications), Skills (maybe skills like bilingual, computer, etc), Benefits (benefits described), Pay (pay info), Schedule (schedule info). We have schedule info? Not explicit; we have part-time/full-time mention: "Whether you need a part-time position or a place to plant yourself and grow". Also "flexible schedules". So we can put schedule info under Schedule. Pay: "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." Also "competitive pay". So we can put Pay. Benefits: health insurance, tuition assistance, 401(k) match, employee stock purchase, 10% associate discount, Track to the Trades, etc. Skills: maybe "Bi-lingual skills", "computer experience", "retail technology", "basic arithmetic", "ability to lift", etc. But those are qualifications. Could separate: Requirements = minimum qualifications; Qualifications = preferred qualifications; Skills = maybe specific skills like bilingual, computer, etc. However we already have those in qualifications. Might be redundant. But we need to include sections only if posting has real specific content for it. We have content for Responsibilities, Minimum Qualifications, Preferred Qualifications, Benefits, Pay, Schedule (part-time/flexible). Also we have "About the role" (impact, how we support you, your day). Also we have "Working Conditions" and "Travel Requirements". Those could be placed under maybe "Requirements" or separate? Not in list. The allowed sections are only those eight. So we need to fit Working Conditions and Travel Requirements somewhere, maybe under Responsibilities or Requirements? But they are not exactly responsibilities. Could be under "Requirements" as part of job demands. Or we could create a separate section not in list? Not allowed. So we must incorporate them into existing sections, maybe under "Requirements" (physical demands) or "Responsibilities". The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples but we should use those headings. It says "include a section ONLY when the posting has real, specific content for it". So we can choose which of those eight to include. We don't have to include all eight. So we can include About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Skills maybe not needed if covered elsewhere. But we could still include Skills if we have specific skill content not captured elsewhere. However we have skill content like bilingual, computer, etc. Those are qualifications. Could put them under Qualifications (preferred) and Requirements (minimum). So we may not need a separate Skills section. Thus we will output sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay, Schedule. Now we need to extract content for each. About the role: combine "Your Impact at Lowe's..." paragraph, "How We Support You..." paragraph, "Your Day at Lowe's..." paragraph (maybe also the departments list). Also maybe the "About Lowe’s" company overview?

Similar jobs